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3 eCommerce KPI’s to Master with Scott Cunningham [VIDEO]

Digital Marketer

Learn more about your Customer Avatar Canvas in our new and improved eCommerce Marketing Mastery course: [link]. There’s only really 3 KPI’s that matter: Customer Acquisition Cost, Average Order Value, and Customer Lifetime Value. Interested in Ecommerce? Sign up for early access here: [link].

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Why investment in customer data management is booming in an omnichannel world

Econsultancy

The benefits of first-party data are wide-ranging, but overall, it enables brands to build a better and deeper understanding of their customer segments, which can be used to inform more relevant and personalised experiences. CPG brands in particular are grappling with a shift to direct-to-consumer activity.

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SaaS marketing strategies: The ultimate guide to market your SaaS product

Unbounce

We all know (and don’t love) that tech has a tendency to glitch, but what’s more important is supporting your customers when they help. If your customer service isn’t tops, this will affect how users view your product. Provide value The customer journey in SaaS marketing is longer than the typical B2C funnel.

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SaaS marketing strategies: The ultimate guide to market your SaaS product

Unbounce

We all know (and don’t love) that tech has a tendency to glitch, but what’s more important is supporting your customers when they help. If your customer service isn’t tops, this will affect how users view your product. Provide value The customer journey in SaaS marketing is longer than the typical B2C funnel.

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How High-Performing Companies Use North Star Metrics In Practice

CXL

This number can grow, but if all your new MAUs are free users, you’re not achieving your conversion and paid customer acquisition goals. For example, a digital team at an ecommerce brand might focus on shopping cart abandonment rate as an OMTM, while the company’s NSM is “number of monthly transactions.”. Image source ).