The ROI of personalization: How investing in the right software today delivers big returns tomorrow
Use Insider
APRIL 17, 2023
In addition, Deloitte highlights that 80% of customers are more likely to purchase from a company that offers personalized experiences, and 69% of online shoppers say that the quality of relevance of a company’s message influences their perception of the brand. The happier they are, the more likely they are to return.
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