Remove Customer Acquisition Remove Customer Journey Remove Customer Marketing Remove Shoppers
article thumbnail

The ROI of personalization: How investing in the right software today delivers big returns tomorrow

Use Insider

In addition, Deloitte highlights that 80% of customers are more likely to purchase from a company that offers personalized experiences, and 69% of online shoppers say that the quality of relevance of a company’s message influences their perception of the brand. “10X ROI achieved with Insider’s Customer Data Experience Platform.

article thumbnail

Cross-channel marketing use cases: 2022’s ultimate guide

Use Insider

Put simply, cross-channel marketing combines multiple marketing channels to create connected messaging that can nudge the user to the next step in their buying journey. Today’s shopper experiences a minimum of six touchpoints before making a purchase, compared to pre-digital era interactions of around 2-3 touchpoints.