Remove Customer Acquisition Remove eCommerce Remove Marketing Automation Platform Remove Personalized Marketing
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8 proven retention marketing strategies to boost customer loyalty

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While acquisition marketing uses advertising, social media campaigns, and other promotions to attract new customers, retention marketing will rely on tactics like personalized marketing , loyalty programs, and top-notch customer service to keep existing customers on the hook.

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Personalized marketing: What it is, benefits & real-life examples

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What is personalized marketing ? Personalized marketing (sometimes called one-to-one marketing or individual marketing) is a strategy designed to tailor the entire brand experience of visitors and customers to their needs, interests, and preferences. Survey answers, CRM IDs, and much more.

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What is a Customer Data Platform?

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Transactional Data: a customer’s purchases, return actions, information gathered from payment systems like POS, and transactional activities on eCommerce sites. This data is vital to calculate principal metrics like customer lifetime value (CLV) and return on investment (ROI). DMP (Data Management Platform). CDP vs. DMP.