Digital Marketer

MAY 25, 2023

What if I say your company’s success relies on someone else’s success? Today’s market is customer-centric, and the top-performing organizations are those that focus on customer success more than their competitors do. However, customer success is more than just fulfilling customer needs.

Customer 75

Customer User-Generated eCommerce Education 75

Martech

FEBRUARY 22, 2022

Marketing your services is essential for building your brand image and reputation. One of the best ways to do so is by prioritizing customer experience (CX). Customer experience focuses on the relationship between a business and its customers. More specifically, we’ll cover: Why is customer experience important?

Customer 142

Customer Customer Journey Customer Acquisition CRM 142

Martech

JULY 13, 2022

Customers who feel supported — and seen — are more likely to stick around. On the flip side, if your customers feel neglected or have a poor service experience, they’ll leave — and probably won’t come back. . In B2B marketing, caring for customers is often referred to as “customer success.”

Customer 89

Customer CRM Health Communications 89