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5 killer CX strategies to acquire (and retain!) more beauty and cosmetics shoppers

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Leveraging omnichannel marketing to boost acquisition Personalized experiences can significantly boost a beauty brand’s revenue, but only if the customer journey feels natural and engaging to the user. The figures are there to prove personalized marketing works. This is where Insider comes in.

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The marketer’s guide to customer journey orchestration

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Complex omnichannel customer journeys ‘Customer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.

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5 Trends for the Future of Marketing in 2020 and Beyond

Marketing Insider Group

The future of marketing and business will be more diverse, inclusive, and connected to real customer needs. It will not be about spending more on blatant self-promotion to out-dated notions that no longer fit the reality of the world we live in. So let’s check out these 5 trends for the future of marketing in 2020.

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17 Marketing Trends You Need to Know for 2022

Marketing Insider Group

The future of marketing and business will be more diverse, inclusive, and connected to real customer needs. It will not be about spending more on blatant self-promotion to out-dated notions that no longer fit the reality of the world we live in. Gen Z Will Continue to Influence Marketing More Than Millennials.