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Best of the Podcast: The Process of CX Hiring and Transformation at Volkswagen Group Australia

Duct Tape Marketing

This year, I’ve had the opportunity to interview a multitude of CX leaders on my podcast, The Chief Customer Officer Human Duct Tape Show. As 2017 comes to an end, I’m thanking all of you who have taken the time to listen to my podcast. 4 Lessons Learned During a CX Transformation.

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How To Create Remarkable Experiences For Your Customers

Duct Tape Marketing

Marketing Podcast with Dan Gingiss. In this episode of the Duct Tape Marketing Podcast , I interview Dan Gingiss. Dan is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy. The answer is customer experience. Duct Tape Transcript.

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Stats roundup: the impact of Covid-19 on marketing & advertising

Econsultancy

Of course, this has wide-ranging ramifications for marketing and advertising – as well as a number of other sectors like travel, entertainment and FMCG. Retail & FMCG. Amazon, Meta and Alphabet to account for half of ad market in 2025, thanks to acceleration from Covid-19. year-on-year to total $771 billion. in 2022 and 2023 respectively.