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We can’t fault the platform, and I constantly recommend it.” – CMO Read more G2 reviews from happy customers What makes an omnichannel experience effective? VP of Marketing Read more G2 reviews from happy customers Omnichannel strategy in action Jane Doe arrives at a car manufacturer’s website to browse SUVs.

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That person would watch out for anything critical, like a customer question, which will then be passed off to the Customer Success Manager that will get back to them within a few hours. You can often manufacture products based on images if it’s within certain product categories.” Instead, their intern would take the frontlines.

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A marketers guide to omnichannel vs multichannel strategies (with examples)

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