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The ROI of personalization: How investing in the right software today delivers big returns tomorrow

Use Insider

For most brands in the market, personalization means the ability to recommend the right product to the right user. Brands typically rely on using historical and behavioral data to personalize the customer experience on-site with data-driven recommendations. But this doesn’t always make sense. Read the full review on G2.

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Why marketers need CDPs in 2022: Everything you need to know in a customer-centric, cookie-free digital world

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Let’s take a look at brands that do multichannel and cross channel marketing well and the long term effects of these strategies. Case Study 1: Apple (Long Term Cross-Channel Marketing). Apple sells the majority of its products online but also invests heavily in its physical store. When are customers leaving?

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7 Examples of Effective Cross-selling (and Why They Work)

CXL

Recommending additional products or services can help customers solve problems while upping their investment. This will improve customer lifetime value (CLTV), making customer acquisition costs (CAC) healthier. Cross-selling recommends additional products that complement the one being bought. Focus on value.