Use Insider

JANUARY 25, 2022

Put simply, cross-channel marketing combines multiple marketing channels to create connected messaging that can nudge the user to the next step in their buying journey. Today’s shopper experiences a minimum of six touchpoints before making a purchase, compared to pre-digital era interactions of around 2-3 touchpoints.

Shoppers 52

Shoppers Communications User-Generated Marketing 52

Use Insider

APRIL 17, 2023

In addition, Deloitte highlights that 80% of customers are more likely to purchase from a company that offers personalized experiences, and 69% of online shoppers say that the quality of relevance of a company’s message influences their perception of the brand. “10X ROI achieved with Insider’s Customer Data Experience Platform.

Customer loyalty 52

Customer loyalty Customer Acquisition Customer Journey Manufacturing 52

Marketing Insider Group

JULY 15, 2015

44% of consumers consider customer loyalty to be a relic of the past (Source: Avaya and BT Research). Shoppers use an average of 10.4 Referred customers deliver 16% higher lifetime value (Source: Wharton School of Business). Connect The Dots In The Customer Journey Touch Points. Your customers don’t want it.

Customer 88

Customer Customer Journey Education Retail 88