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The marketer’s guide to customer journey orchestration

Use Insider

Complex omnichannel customer journeysCustomer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.

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Why CMOs must cross the technical divide

Martech

Dig deeprer: Why CMOs must be the company’s biggest advocates for digitalization The impact of ChatGPT on marketing There is no longer a clear demarcation line between technology and content. AI has tremendous potential across many marketing categories. It’s now feasible to leverage AI to create text, video and animations.

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Content Personalization: learn all the secrets to create tailored experiences for your audience

Rock Content

Combining all of these approaches, we arrive at four basic types of customization. Market segmentation. This is the most common type of customization. It’s the classic segmentation based on nationality, region, marital status, sector, position/department, or media and market trends. Customer journey.