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The marketer’s guide to customer journey orchestration

Use Insider

Complex omnichannel customer journeysCustomer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.

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Why CMOs must cross the technical divide

Martech

Every marketer should watch this video and think about how this type of interface and technology might augment and improve the customer journey and experience. It’s worth noting that historically, in times of great innovation, new technology leaders emerge and that’s likely to be the case with AI.

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Content Personalization: learn all the secrets to create tailored experiences for your audience

Rock Content

Combining all of these approaches, we arrive at four basic types of customization. Market segmentation. This is the most common type of customization. It’s the classic segmentation based on nationality, region, marital status, sector, position/department, or media and market trends. Customer journey.

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16 marketing automation platforms your organization should consider

Martech

With martech budgets under greater scrutiny in the current environment, marketing leaders are expected to be able to demonstrate ROI for any new technology investment. Lead capture, nurturing and scoring models deliver high-quality leads while decreasing customer acquisition costs. Target customers.