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Decoding corporate communications: Functions, goals and skills

Sprout Social

These audiences commonly include customers, prospects, employees and investors. An effective communications strategy helps brands deliver on a compelling narrative that captures and deepens customer loyalty. This aims to promote brand awareness and increase sales. What is the function of corporate communication?

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Expert advice on delivering an omnichannel experience your customers will love

Use Insider

Personalization : Omnichannel experiences leverage customer data and analytics to provide personalized customer experiences. This personalization may include tailored recommendations, targeted promotions, and a better understanding of customer preferences.

Insiders

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Barilla’s VP Data & Analytics: ‘at the end of the day, we want to get more people to enjoy our brilliant pasta’

Econsultancy

In the ‘purchase’ stage, digital shelf analytics could help with product optimisation – pricing, promotions, or ratings – while consumer engagement scoring could improve customer loyalty in the ‘loyalty expansion’ stage.

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Personalized marketing: What it is, benefits & real-life examples

Use Insider

Personalizing customers’ experiences shows that you understand their preferences and interests. Higher customer loyalty, retention, and lifetime value (LTV). Thanks to Architect, Slazenger’s team was able to engage shoppers with personalized messaging about products they’d shown interest in.