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People wanted to consume different types of content — video, podcasts, eBooks, whitepapers. Customer Success Workspace where customer successmanagers can track activity for all their accounts, see customer health scores and get suggested next steps after customer calls. ” CMS remains part of Content Hub.
Don’t forget to think about other marketing formats too, like whitepapers, out-of-home marketing campaigns, one-pagers for events, and so on. YouTube videos and of course, TikTok) Downloadable templates ( man , do people love those) Each type of content mentioned, can be transformed into another type of content mentioned.
The Academy’s Content Marketing Manager, Gabe Weisert , explains: “The goal is to teach people, and we definitely try to do that in the most entertaining, compelling way possible.”. CUSTOMER-STAGE CONTENT: Consistent cadence and mix of content as well as personalized recommendations: whitepapers, case studies, technology guides.
Sprinkler Sprinkler offers basic but very usable advocacy features built into its marketing and customer successmanagement platform. But I wanted to include it because it would be a good choice for brands that want fewer point solutions and the ability to incorporate advocacy into their CS and social management efforts.
Your holiday campaigns were a success but keeping customers engaged throughout the rest of the year can be hard – particularly if you operate in a highly competitive market. Register today for “ Keep Customers Engaged Post Holidays and All Year Long, ” presented by Blueshift.
Your holiday campaigns were a success but keeping customers engaged throughout the rest of the year can be hard – particularly if you operate in a highly competitive market. Register today for “ Keep Customers Engaged Post Holidays and All Year Long, ” presented by Blueshift.
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Customer SuccessManager at Conductor as they discuss how to attract more visitors, enhance user experience, and drive conversions with practical, actionable advice. This webinar will walk you through essential strategies for improving your website’s performance across key focus areas. Register now to secure your spot!
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