2010 Customer Journey Customer loyalty 
Marketing Insider Group
DECEMBER 7, 2010
Top Takeaways From Blogwell Philly 2010 About Michael Brenner Michael Brenner is the author of B2BMarketingInsider and serves as Director of Online and Social Media Marketing for SAP. Pages About Michael Brenner Appearances Search Based on Traction Theme by The Theme Foundry Copyright © 2010 B2B Marketing Insider.
Adobe Experience Cloud Blog
APRIL 8, 2014
1950s – 1990s: Marketers shift to focus on providing for customer needs and wants. 1990s – 2010: Marketing shifts again to developing and managing customer relationships. Channels proliferated, and then converged; information turned into a tidal wave; and customer expectations for new experiences rose to new heights.
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Marketing Insider Group
NOVEMBER 16, 2019
Delivering great customer experiences should be the goal of every department in the business. Build marketing into your company culture and break down silos so every department understands their part to play in the customer journey. And this is only possible by providing truly great customer experiences. Customer loyalty.
Marketing Insider Group
OCTOBER 16, 2021
Delivering great customer experiences should be the goal of every department in the business. Build marketing into your company culture and break down silos so every department understands their part to play in the customer journey. And this is only possible by providing truly great customer experiences. Customer loyalty.
Power Digital Marketing
DECEMBER 14, 2022
Over several years, a single hard-working affiliate partner can massively boost your bottom line and customer loyalty. To maximize exposure in your affiliate marketing campaign, you need to think about the customer journey and find ways to insert your brand into each part. We’d love to be affiliated with you.
Econsultancy
DECEMBER 13, 2021
Nearly a decade prior (2010), the five largest brands for ad revenue – then Google, Viacom/CBS, News Corporation, Comcast and Disney – claimed just a 17% share of revenue. Customer Journey Mapping Best Practice Guide. Notably, Comcast’s ad revenue was still more than that of Amazon’s back in 2019.
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