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2017 was a watershed year where I witnessed firsthand a massive influx of new clients to the Lytics CDP during my time there running customer success. Fast forward from 2017 to 2024: GDPR, CCPA and a rapidly growing patchwork of state-determined policies influence data residency, accessibility and proper usage.
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As frustrating as a high churn rate can be, there are ways that you can you improve customer retention, all the while identifying post-sale opportunities. More than salvaging customers who might be on the brink of leaving, customermarketing maximizes the opportunities you already have. Don’t take my word for it.
For example, a digitalmarketing agency might create informative blog posts or videos that answer common questions potential clients have. Services and offers are more frequently customizedMarketing agencies often provide highly customized solutions tailored to each client’s unique needs.
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