Adobe Experience Cloud Blog

MARCH 2, 2017

By helping your customers expand their knowledge in many directions, you will help them to better adopt your product and advance their careers. Education Should Be Customer-Focused. Listen to your customers to make sure your program reflects how they plan to leverage the tools they have. Education Drives Adoption.

Education 129

Education Customer Thought Leadership Product 129

Hubspot Marketing

MAY 25, 2017

At most companies, it can feel like marketing and sales are far from being on the same team. According to the 2017 State of Inbound report, fewer than half of marketers would describe their respective companies' Sales and Marketing teams as "generally aligned.". Data from the 2017 State of Inbound Report.

Communications 145

Communications Place Customer Marketing Strategy 145

Adobe Experience Cloud Blog

JANUARY 26, 2017

As frustrating as a high churn rate can be, there are ways that you can you improve customer retention, all the while identifying post-sale opportunities. More than salvaging customers who might be on the brink of leaving, customer marketing maximizes the opportunities you already have.

Thought Leadership 115

Thought Leadership Communications Education Product 115

Martech

FEBRUARY 22, 2024

2017 was a watershed year where I witnessed firsthand a massive influx of new clients to the Lytics CDP during my time there running customer success. Fast forward from 2017 to 2024: GDPR, CCPA and a rapidly growing patchwork of state-determined policies influence data residency, accessibility and proper usage.

User-Generated 113

User-Generated Transform Analytics CMO 113

Sprout Social

JUNE 24, 2019

Friendemic specializes in online reputation tools, using their proprietary review tracking and management product, for many of the world’s largest automotive brands, retail-level dealer groups, individual dealerships and retail businesses nationwide. SocialCompass is also the winner of our 2017 “Happy Clients, Happy Partners” award.

Non-Profit 91

Non-Profit PR Social Media Marketing Retail 91

Marketing Insider Group

JULY 15, 2015

5 Key Customer Experience Facts. consumers would pay more for a product or service to ensure superior customer experience. 68% of businesses plan to increase their spending on customer experience. Customers are self-educating, so integrate education and relevant content into their experience. 80% of U.S.

Customer 110

Customer Customer Journey Education Retail 110

Neil Patel

JANUARY 9, 2020

This is important for me and my team as we offer multiple products and this view helps us understand where people are. Remember, by having multiple products you can maximize your lifetime value, which then allows you to spend more money on marketing. Marketing Emails.

CRM 127

CRM Management Finance Place 127