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How to use AI analytics for targeted business decisions

Sprout Social

Regardless of size, most companies face the same challenges—tough competitors, and evolving customer and market demands. Enter AI analytics. In this article, we take a deep dive into AI analytics and how it differs from traditional data analysis methods for brand intelligence. What is AI analytics?

Analytics 110
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What You Need to Know About Google Analytics 4 (GA4)

Marketing Insider Group

That’s where Google Analytics 4 (GA4) comes in. As the replacement for Universal Analytics (UA), GA4 offers new features, including better data collection, upgraded privacy controls, and predictive capabilities. Ready to get started with more advanced tracking and more accurate marketing analytics? What is GA4?

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4 critical platforms to support customer journey orchestration: Getting started on CJO

Martech

Customer journey orchestration (CJO) is supported by many platforms in addition to a single CJO application. Orchestration requires that omnichannel content management, customer data, testing and personalization, as well as analytics and reporting platforms are aligned. Customer data. Content management.

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Using multi-touch attribution to build a brand: Best of the MarTechBot

Martech

However, multi-touch attribution takes into account all the touchpoints that influenced a customer’s decision, giving a more comprehensive view of the customer journey. Implement multi-touch attribution: Adopt a multi-touch attribution strategy that gives credit to all marketing interactions along the customer journey.

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Forget ABM. Contact-Based Marketing is the Future

Customers.ai

Here are the key components that form the foundation of an effective CBM strategy: Personalization Data Analysis Customer Journey Mapping Segmentation and Targeting Multi-Channel Engagement Feedback and Continuous Improvement Let’s dig a bit further into each. The result?

CRM 107
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How Shake Shack measures experience and activates customer insights

Martech

The company refreshes the menu and customer experience with new limited-time offers (LTOs) and drive-thru ordering for guests. Behind all these changes is a close connection with customers supported by measurement and analytics tools. Shake Shack can use this feedback to monitor and measure key performance indicators.

Customer 101
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How to Develop an Effective SaaS Content Marketing Plan

Scoop.it!

B2C and B2B content marketing is more than just running a blog, though. It’s a marketing strategy that SaaS companies can use to attract and find their target customers. The easiest way to learn what motivates your clients’ buying behavior is by creating a customer journey map. Google Analytics is a good example.