Marketing Insider Group

JULY 24, 2023

Events can be automatically collected and tracked, and marketers can also opt to view enhanced measurement events (like scrolls, site search, video engagement, outbound clicks, and more), recommended events based on your industry, and custom events that you can set up yourself depending on your needs.

Analytics 83

Analytics Key Performance Indicator User-Generated B2C 83

Sprout Social

JANUARY 9, 2024

Here are some key ways in which AI analytics is benefitting businesses today. Automation AI analysis helps businesses automate statistical calculations to monitor key performance indicator (KPI) metrics across platforms. Accuracy Results from AI data analysis are more accurate than manual data analysis methods.

Analytics 112

Analytics Transform Key Performance Indicator CRM 112

Rock Content

AUGUST 21, 2020

You’ve certainly heard that retaining your existing customers is cheaper than getting new ones, right? First of all, you must plan your strategies based on some key performance indicators (KPIs). Thinking specifically about customer retention, one of the main indicators is customer acquisition cost (CAC).

Customer 52

Customer Customer Acquisition Key Performance Indicator B2C 52

Martech

OCTOBER 7, 2022

Customer journey orchestration (CJO) is supported by many platforms in addition to a single CJO application. Orchestration requires that omnichannel content management, customer data, testing and personalization, as well as analytics and reporting platforms are aligned. Customer data. Content management. In your inbox.

Customer Journey 96

Customer Journey Customer Key Performance Indicator Customer Acquisition 96

Martech

MARCH 11, 2024

However, multi-touch attribution takes into account all the touchpoints that influenced a customer’s decision, giving a more comprehensive view of the customer journey. Implement multi-touch attribution: Adopt a multi-touch attribution strategy that gives credit to all marketing interactions along the customer journey.

Branding 90

Branding Key Performance Indicator Customer Journey Marketing Mix 90

Customers.ai

JANUARY 3, 2024

Here are the key components that form the foundation of an effective CBM strategy: Personalization Data Analysis Customer Journey Mapping Segmentation and Targeting Multi-Channel Engagement Feedback and Continuous Improvement Let’s dig a bit further into each. What are the key components of contact-based marketing?

CRM 107

CRM Direct Mail Customer Journey Marketing 107

Martech

JUNE 13, 2023

The brand measures experience through QR codes and personalized, digital survey links that customers can click on in order to share feedback. Shake Shack can use this feedback to monitor and measure key performance indicators. However, they are focused on one key metric above others, Likelihood to Recommend (LTR).

Customer 102

Customer Key Performance Indicator Customer Journey Analytics 102