The B2B case for retention marketing: 7 key tactics
Martech
MARCH 1, 2024
But let’s remember that retention, loyalty and value expansion in B2B are different from B2C. Buyers may place orders on their phones but still buy for their companies. So, the first step in crafting a retention plan is to ensure that the product is robust and competitive and all facets of product marketing are in place.
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