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A look at martech investment and innovation

Martech

For us, as a martech management platform, it’s any product that supports developing and managing the customer experience or contributes to acquiring, engaging and retaining customers. This eliminates artificial lines between marketing, sales and customer success or between adtech, salestech, etc.

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10 Reasons Marketers Are Loving Virtual Events and 6 Solutions They Use

Adobe Experience Cloud Blog

You can impress prospective customers with your depth of knowledge and stand out from events that just skim the surface. But virtual events can scale as big and fast as you need—especially if you use a dedicated streaming platform rather than a videoconferencing service. An interactive webinar/live event platform.

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B2C marketing automation: The tools, tactics and prerequisites for success

Martech

How B2C marketing automation differs from B2B Both B2B and B2C marketing automation help you, as a marketer, maintain contact with prospects and customers while reducing manual labor. Here are the areas where B2B and B2C marketing automation differ the most.

B2C
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5 Steps to Kickstart Your Account-Based Marketing Program

Adobe Experience Cloud Blog

The beauty of ABM is that it inherently eliminates what sales may deem as “noise” from marketing’s broad-reaching lead generation initiatives. Conversely, marketing is more involved in developing account lists and supporting the sales team throughout the entire customer lifecycle, as opposed to its traditional top-of-the-funnel focus.

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Bringing Back the Old School: Why Phone Conversations are the Missing Link in Personalization

Adobe Experience Cloud Blog

Without visibility into these offline conversations, marketers are personalizing their website with the wrong messages or sending follow-up emails that have nothing to do with their prospect’s latest conversation with their company. The result is an annoyed customer who is now angry that they were about to pay full price.

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The 2024 guide to generative AI in marketing

Use Insider

What is generative AI in marketing? Generative AI in marketing empowers marketers to craft relevant, timely, and trustworthy customer experiences effortlessly. This increased efficiency allows marketing teams to focus on high-value strategic initiatives rather than repetitive manual tasks.

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Demand Generation vs. Lead Generation: Integrating To Drive Growth

CXL

A demand generation manager’s responsibilities involve creating and distributing targeted content ( blog posts , podcasts, and thought leadership) that educates potential customers on solving common challenges relevant to their product or industry. Take Omnisend , an email marketing, SMS, and automation platform for ecommerce sellers.