Martech

DECEMBER 28, 2023

Dig deeper: 3 ways email marketers should actually use AI This piece focuses on the integration capabilities in customer relationship management (CRM) and marketing automation platforms (MAPs). These integrations typically involve data management capabilities.

CRM 96

CRM eCommerce User-Generated Shoppers 96

Martech

JANUARY 3, 2022

How does marketing operations fit in your organization? What do marketing operations professionals do? Why marketing operations teams devote most of their time to automation, and campaign management tools. How marketing operations teams are structured. Nearly 30% were Marketing Managers, followed by 13.8%

Transform 115

Transform Marketing Automation Platform CMO Marketing 115

Base.ai

DECEMBER 29, 2020

Customer marketers have a lot on their plates: Keeping customers educated, informed and engaged through content and programs like newsletters, product roadmap webinars, launches and user groups is just one side of the coin. Think of the standard customer journey map as your base lens.

Customer Journey 52

Customer Journey CRM Promotion Whitepaper 52

Adobe Experience Cloud Blog

JUNE 11, 2014

There is so much data available to marketers today. Build Deep, Enduring Relationships with Customers Over Time. Let’s face it, it is frequently more cost effective and easier to keep and grow an existing customer than it is to constantly acquire new customers. Why not give your VIP customers an enhanced experience?

Digital Marketing 134

Digital Marketing Customer Journey CRM Retail 134

Adobe Experience Cloud Blog

MAY 1, 2011

Both the sales and marketing teams are truly crushing it. Marketo’s own lead management process – and sales and marketing philosophy – is driven by the same technology that we sell, a lead management , sales insight and revenue analytics platform. But perhaps it goes deeper than that.

CRM 109

CRM Marketing Automation Platform Marketing Marketers 109

Use Insider

APRIL 17, 2023

Improved customer lifetime value (CLTV) Personalization helps to increase customer lifetime value by creating personalized and relevant experiences that build loyalty and trust with customers. “10X ROI achieved with Insider’s Customer Data Experience Platform.

Customer loyalty 52

Customer loyalty Customer Acquisition Customer Journey Manufacturing 52

Martech

JULY 25, 2022

Aiming to organize these diverse B2B solutions into a mega-category — we’ll call it “revenue technology” — the race is on to develop more modern, effective systems to generate customers and manage revenue. This means our customer, marketing, and sales systems of record the last decade-plus must do more.

CRM 106

CRM User-Generated Marketing Automation Platform Customer Journey 106