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How AI’s ‘describe and done’ can revolutionize your work

Martech

Dig deeper: 3 ways email marketers should actually use AI This piece focuses on the integration capabilities in customer relationship management (CRM) and marketing automation platforms (MAPs). To explore this, we’ll walk through a hands-on test with Zapier, one of the leading workflow platforms.

CRM 99
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Advocacy Programs: Getting Buy-In from 3 Key Stakeholders

Base.ai

Here are a few examples how: Help them be successful with campaigns and collateral : Newsletters, product updates, best practice webinars and training guides are simple ways to deliver value before you start peppering customers with advocacy requests. Make it delightful & fun: The best advocate marketers are good listeners.

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What is marketing operations and who are MOPs professionals?

Martech

Here’s the full list: Marketing Operations Tasks Percentage of work Design, run, and optimize/test marketing campaigns 84.5% Train and support marketing staff on using marketing technology products 77.5% Operate marketing technology products as an administrator 76.1% Snapshot: Marketing automation.

Transform 118
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6 Steps for a Successful B2B Cross-Sell and Upsell Strategy

Adobe Experience Cloud Blog

In fact, data from Forbes reveals 90% of the customer value for B2B businesses is actually obtained after the initial sale. Don’t leave this on the table for others to grab—start implementing customer marketing today. But how can you get started? Start With Your Goals. Map Products and Solutions to Segments.

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7 Tips for Running Advocacy on a Small Team

Base.ai

Customer marketers have a lot on their plates: Keeping customers educated, informed and engaged through content and programs like newsletters, product roadmap webinars, launches and user groups is just one side of the coin. Think of the standard customer journey map as your base lens.

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The Future of Digital Marketing is Already Here

Adobe Experience Cloud Blog

There is so much data available to marketers today. Build Deep, Enduring Relationships with Customers Over Time. Let’s face it, it is frequently more cost effective and easier to keep and grow an existing customer than it is to constantly acquire new customers. Why not give your VIP customers an enhanced experience?

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5 Strategies that Fuel the Sales and Marketing Machine

Adobe Experience Cloud Blog

Marketing metrics like brand visibility and traffic – although important – are too far removed from the end goal and simply don’t resonate with sales reps. Having a marketing automation platform which communicates seamlessly with your sales CRM is important for a couple of reasons.

CRM 109