article thumbnail

What Is The Purpose of Customer Marketing In The Digital Era?

OnPassive Marketing

For many marketers, customer marketing is just as important as the product itself and is essential for ensuring your products are successful. However, with digital products such as websites and apps becoming more prevalent today, it is becoming harder to understand the purpose of customer marketing in the digital era.

article thumbnail

Why we care about marketing management

Martech

Effective marketing management can help your organization achieve key objectives for your business. For example, your brand might want to gain exposure, improve revenue, or break into new markets. In a highly competitive environment, effective marketing management helps you to remain competitive.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Ultimate List of Types of Marketing [40 and Counting]

Hubspot Marketing

In recent years, any stance taken on sensitive social issues can be considered controversial marketing. Customer Marketing. You can also use email marketing to nurture leads with content that moves them along the buyer’s journey. Event Marketing. Experiential Marketing. Guerrilla Marketing.

article thumbnail

What marketers need to know about managing social media through an economic downturn

Sprout Social

Instead, it’s determined by their place in the greater cultural conversation. “I I don’t think of social as exclusively a brand or marketing activity,” says Dietrich. Brands need to engage in that dialogue to effectively provide service to their customers.” Today, “the people” control the message and the conversation.

article thumbnail

3 Ways to Navigate the MarTech Landscape

Adobe Experience Cloud Blog

For many companies, this is often your marketing automation systems, customer database/CRM and content management system (CMS). The tools you put in place here are critical to getting set up correctly. If customer marketing and referrals are important, you may need software to drive advocacy.

article thumbnail

How to edge out your competition with market research

Sprout Social

Your customers’ behaviors today might be night-and-day from what they were a few years ago. According to CMO Council’s Loyalty That Lasts report, 43% of marketers note that they’re looking to build deeper, more personal relationships with customers. New marketing tools. Customer persona creator.

article thumbnail

The Anatomy of a Modern Marketing Org

Litmus

Twenty percent takes place when we learn from others, and the remaining 70% happens when we’re learning from experience. As the voice of the business and champion of the customer, marketing should take a leading role in your company’s DEI initiatives. To create an always-be-learning culture, embrace the 70/20/10 learning model.