Remove B2C Remove CRM Remove Customer Journey Remove Key Performance Indicator
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How to use AI analytics for targeted business decisions

Sprout Social

Here are some key ways in which AI analytics is benefitting businesses today. Automation AI analysis helps businesses automate statistical calculations to monitor key performance indicator (KPI) metrics across platforms. Accuracy Results from AI data analysis are more accurate than manual data analysis methods.

Analytics 110
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Customer retention: understand how to do it and its importance for your business

Rock Content

You’ve certainly heard that retaining your existing customers is cheaper than getting new ones, right? First of all, you must plan your strategies based on some key performance indicators (KPIs). Thinking specifically about customer retention, one of the main indicators is customer acquisition cost (CAC).

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4 critical platforms to support customer journey orchestration: Getting started on CJO

Martech

Customer journey orchestration (CJO) is supported by many platforms in addition to a single CJO application. Orchestration requires that omnichannel content management, customer data, testing and personalization, as well as analytics and reporting platforms are aligned. Customer data. Content management. In your inbox.

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Forget ABM. Contact-Based Marketing is the Future

Customers.ai

Here are the key components that form the foundation of an effective CBM strategy: Personalization Data Analysis Customer Journey Mapping Segmentation and Targeting Multi-Channel Engagement Feedback and Continuous Improvement Let’s dig a bit further into each. Personalized Marketing Automation Customers.ai

CRM 107
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Important Marketing Terms You Should Know

Exposure Ninja

Business to Consumer (B2C) Business to Consumer (B2C) describes businesses that sell products or services to consumers. Direct to Consumer (D2C or DTC) Direct to Consumer (D2C or DTC) refers to businesses that sell products directly to customers. They may be run on search engines, social media or on other websites.

PR 52
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The Ultimate Guide To A Content Marketing Strategy That Delivers ROI

Marketing Insider Group

In the B2C sector, content marketing is just as important. But today, almost all marketers use content marketing – 91 percent of B2B marketers and 86 percent of B2C. Another reason content marketing is so important is, it is the secret to understanding our customers. Cisco has been pushing content for years. Here’s the thing.