The B2B case for retention marketing: 7 key tactics
Martech
MARCH 1, 2024
Millennials and Gen Z are rapidly entering the B2B buying group. But let’s remember that retention, loyalty and value expansion in B2B are different from B2C. Buyers may place orders on their phones but still buy for their companies. This last one is a biggie. They expect to do business through digital channels.
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