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What is CRM and how does it support marketing?

Martech

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. And because 91% of businesses with more than 11 employees use a CRM, marketers would be wise to learn about all they have to offer. We’ll cover: The benefits of CRM. Types of CRM systems available.

CRM 98
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The beginner’s guide to Marketing Automation

Rock Content

To help you optimize your brand results, we have created this Marketing Automation guide. We’ll cover: What is Marketing Automation? How can your company benefit from automation? What are the differences between Marketing Automation, email marketing, and CRM tools? Keep reading!

CRM 82
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Matrixed Tech Stacks with Both Horizontal and Vertical Aggregation Platforms

Chief Martec

They’re aggregating in that layer across many different departments or domains within the organization, from sales and finance to engineering and human resources. However, we also see aggregation platforms within a specific department or domain. For example, a CRM platform for marketing, sales, and service.

Finance 91
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How to explain marketing operations at different levels: From children to experts

Martech

I’m going to tell you about marketing operations. Marketing is all of the activities businesses do to sell more of their products and services. For example, marketers can use an online service to create marketing emails, and another service to create YouTube videos. Harder for the marketing grad student.

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The ROI of personalization: How investing in the right software today delivers big returns tomorrow

Use Insider

For most brands in the market, personalization means the ability to recommend the right product to the right user. At Insider, however, we go beyond offering personalized product recommendations. And we get it; marketers are consistently tasked with spending less and delivering more. But this doesn’t always make sense.

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Cook Up Email Marketing Automation With These 6 Recipes

Content Marketing Institute

Email is the center – to communicate the purchase confirmation and shipping status, and subsequently to solicit product feedback, promote related products, or provide special offers and coupons. Demand-side platform (DSP). Customer data platform (CDP). Data management platform (DMP). Based in Kansas City, Mo.,

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16 marketing automation platforms your organization should consider

Martech

With martech budgets under greater scrutiny in the current environment, marketing leaders are expected to be able to demonstrate ROI for any new technology investment. Below you will find a list of 16 notable marketing automation vendors that we profiled in recent MarTech Intelligence Reports on B2B marketing automation platforms.