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6 Holiday Campaigns That Drive the Customer Journey

Adobe Experience Cloud Blog

Marketers across all industries such as consumer technology, higher education, and financial services can benefit from strategic holiday marketing throughout the year. Let’s take a look at six holiday campaigns that drive the customer journey and what you can learn from them: 1. Engagement.

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Where Marketing Automation Fits Into the Customer Journey

Duct Tape Marketing

Where Marketing Automation Fits Into the Customer Journey written by John Jantsch read more at Duct Tape Marketing. When companies incorporate marketing automation into their approach, they often focus on the middle of the marketing hourglass. What is Marketing Automation?

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7 Tips for Running Advocacy on a Small Team

Base.ai

Customer marketers have a lot on their plates: Keeping customers educated, informed and engaged through content and programs like newsletters, product roadmap webinars, launches and user groups is just one side of the coin. Think of the standard customer journey map as your base lens.

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Advocacy Programs: Getting Buy-In from 3 Key Stakeholders

Base.ai

If you’re with a company that’s just starting to explore advocacy, you’ll likely be able to find a few early advocates that love your product or service so much they’ll jump at the chance to do a webinar or write a review. Make it delightful & fun: The best advocate marketers are good listeners. Sales & Customer Experience.

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6 Steps for a Successful B2B Cross-Sell and Upsell Strategy

Adobe Experience Cloud Blog

If you’re not marketing additional products or services to existing customers, you’re missing out on low-hanging fruit. To thrive and succeed in today’s competitive environment, you need to incorporate cross-sell and upsell into your marketing strategy to reap the full benefits of your hard-won customers.

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What is identity resolution and how are platforms adapting to privacy changes?

Martech

Central to that are identity resolution platforms, which is software that integrates consumer identifiers across channels and devices in a way that is accurate, scalable and privacy compliant to create a persistent and addressable individual profile. tools and platforms. and ad tech (DSPs, SSPs, ad exchanges, etc.)

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Get your front row seat for the race to be the B2B revenue platform of record

Martech

Developed well over a decade ago, marketing automation platforms (MAPs) have been the system to help marketers generate leads to support sales. CRM has been the default system to manage customers and customer data, primarily with the lens of an internal sales process and management.

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