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The Nuts + Bolts of the Manufacturing Industry

Set Up

So technology, automation, and data have to step up and play a bigger role in attacking the customer journey.”. “ “ Using digital tactics fueled by a customer-centric, content-based approach? Shifting to digital efforts, especially eCommerce can lead to more revenue and a deeper understanding of the consumer.

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10 Customer Experiences You Need To Deliver Today

Marketing Insider Group

Referred customers deliver 16% higher lifetime value (Source: Wharton School of Business). Connect The Dots In The Customer Journey Touch Points. Each customer journey includes touch points – dots you need to connect to draw a holistic experience. The Customer’s Customer Requires 10 Key Experiences.

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The A to Z Guide to Content Marketing for Distributors

Marketing Insider Group

While we get this is an intentional strategy employed to force customers to call you, it can absolutely backfire if you aren’t careful. Like every other industry in the world, supply chains are becoming increasingly digital. Know Your Customer’s Journey.