The B2B case for retention marketing: 7 key tactics
Martech
MARCH 1, 2024
Millennials and Gen Z are rapidly entering the B2B buying group. They have also been trained in concepts like customer management, LTV and the financial value of loyalty. Buyers may place orders on their phones but still buy for their companies. This last one is a biggie. These buyers don’t want to talk to a salesperson.
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