Martech

MARCH 1, 2023

Omnichannel marketing Omnichannel marketing refers to an integrated approach across all channels. It suits companies that want to provide a seamless customer experience and improve customer loyalty. This approach requires a unified customer database to ensure consistency across all touchpoints.

Customer loyalty 113

Customer loyalty Customer Journey Marketing Marketers 113

Marketing Insider Group

NOVEMBER 18, 2020

Marketing Backbone Platforms: Review each of your backbone platforms separately, as each may be for a different purpose. Examples of these are tools for customer relationship management (CRM), content management systems (CMS), automation, and e-commerce tools. Create Content that Addresses Your Customer Journey.

Marketing Strategy 144

Marketing Strategy Finance Marketing Marketers 144

Marketing Insider Group

AUGUST 30, 2019

Marketing Backbone Platforms: Review each of your backbone platforms separately, as each may be for a different purpose. Examples of these are tools for customer relationship management (CRM), content management systems (CMS), automation, and e-commerce tools. Create Content that Addresses Your Customer Journey.

Marketing Strategy 40

Marketing Strategy Marketing Marketers Whitepaper 40

Use Insider

MARCH 8, 2024

CDPs are solutions built specifically for aggregating customer data from online and offline sources into a single unified database. For example, Insider comes with a built-in CDP that can aggregate data from: CRMs like Salesforce, Pipedrive, and Microsoft Dynamics CRM. Marketing automation tools like Adobe Marketo and Pardot.

User-Generated 52

User-Generated Customer Journey Manufacturing eCommerce 52

Martech

JANUARY 30, 2023

In this second article in a four-part series, I will discuss having a truly first-party customer view that protects customers’ data while allowing the brand to incorporate accurate insights to provide great experiences. After all, you have a CRM in place and obtained permissions and opt-ins for your email marketing.

Customer 103

Customer CRM Advertising Advertisers 103

Marketing Insider Group

AUGUST 30, 2019

Marketing Backbone Platforms: Review each of your backbone platforms separately, as each may be for a different purpose. Examples of these are tools for customer relationship management (CRM), content management systems (CMS), automation, and e-commerce tools. Create Content that Addresses Your Customer Journey.

Marketing Strategy 8

Marketing Strategy Marketing Marketers Whitepaper 8

Sprout Social

DECEMBER 12, 2023

The more players you have contributing to social customer care, the more essential it becomes to have a sophisticated playbook that keeps everyone in sync.” Considerations: To scale customer care efforts, you need the right tools and workflows in place.

Influencer Marketing 125

Influencer Marketing Customer loyalty Transform Marketing 125