OnPassive Marketing
AUGUST 22, 2022
Marketing is a crucial tool for businesses to draw in and keep clients. Customer marketing is a sort of advertising that can boost client retention and unite various corporate divisions. The next logical step for your business may be to establish a customer marketing strategy if you want to create a smooth customer experience.
OnPassive Marketing
SEPTEMBER 10, 2022
There’s a lot of buzz around customer marketing, but the term can mean different things to different people. This article will cover ten customer marketing types that you should know about, from direct mail to online marketing. Customer Marketing Definition. Push Marketing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Base.ai
APRIL 18, 2022
If you’re having trouble finding someone with “Customer Marketing Manager” as their previous job title, try looking for the following: Loyalty Manager Often found in the B2C world, Loyalty Managers are responsible for cross-functional collaboration, customer satisfaction, and building and rewarding customer loyalty.
Base.ai
APRIL 19, 2023
So, first off, although it may be obvious to some, here’s an answer to a question I was kind of afraid to ask when I first entered the realm of customer marketing: What’s the difference between Upsell, Cross-Sell and Expansion? By doing so, the company can increase its customer base and revenue streams.
Martech
JANUARY 31, 2022
Net promoter score (NPS) is a great indicator, and I wish marketers used customer delight metrics to guide various strategies.” Customer loyalty and retention are other great metrics to start looking at.”. Marketing, sales, customer service, operations, billing, etc. Parsad said.
Adobe Experience Cloud Blog
JUNE 19, 2017
threw abstract discourse—and more than a few college textbooks—out the window when they invented the Net Promoter Score® (NPS®, for short). Now the world’s leading metric for measuring customer loyalty and happiness, NPS is also shown to be highly predictive of future growth.
Base.ai
AUGUST 3, 2020
How can you improve post-sale customer engagement and personalized experiences while you’re losing touch with your customers and working in extreme circumstances? We get a lot of questions on how customer marketers are changing their programs to align with the current reality. Engage the masses on digital platforms.
Expert insights. Personalized for you.
73 
Let's personalize your content