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B2B Marketing Predictions For 2011

Marketing Insider Group

So here is my list of B2B Marketing Insider predictions for 2011. Customer satisfaction, loyalty and retention re-emerge as key metrics B2B marketers will use to measure the performance of their holistic marketing programs. 2010 was the year social media moved from cutting edge to mainstream (right?).

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Augmented Reality For B2B Marketing in 2011? | B2B Marketing Insider

Marketing Insider Group

Skip to content Home About Michael Brenner Appearances B2B Marketing Insider Michael Brenner's Blog on B2B Marketing Content Marketing Demand Generation Mobile Sales Alignment Search Marketing Social Media Strategy December 21, 2010 4 Subscribe Augmented Reality For B2B Marketing in 2011? Augmented Reality For B2B Marketing in 2011?"

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The #1 Way to Improve Customer Loyalty and Satisfaction | B2B.

Marketing Insider Group

In B2B marketing organizations, the single most important way to keep customers is to build satisfaction and loyalty. The best way to get new customers is through positive referrals from existing customers. So, how do we build customer satisfaction and loyalty? And who does which piece? This is not my idea.

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The #1 Way to Improve Customer Loyalty and Satisfaction

Marketing Insider Group

In B2B marketing organizations, the single most important way to keep customers is to build satisfaction and loyalty. The best way to get new customers is through positive referrals from existing customers. So, how do we build customer satisfaction and loyalty? And who does which piece? This is not my idea.

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What Is The Future Of The Social Media Role?

Marketing Insider Group

Jeremiah Owyang from Altimeter is calling “ 2011: The Year of [Social] Integration &# where we leave formation and organizational ideas behind. What I think Jennifer and Mallary are suggesting is that only through real integration can we accomplish the value of customer engagement. That sounds ominous.

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What Is The Future Of The Social Media Role?

Marketing Insider Group

Jeremiah Owyang from Altimeter is calling “ 2011: The Year of [Social] Integration &# where we leave formation and organizational ideas behind. What I think Jennifer and Mallary are suggesting is that only through real integration can we accomplish the value of customer engagement. That sounds ominous.

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The Future of B2B Marketing: It's Social

Marketing Insider Group

I’ve already published my B2B Marketing predictions for 2011 and while I think I captured a good mix of new and traditional issues, I realized that one thing was missing: a common theme. He goes on to explain how most marketers’ budgets are not aligned to what McKinsey calls the &# customer decision journey.&#