article thumbnail

How the Google-Reddit partnership impacts brand management

Search Engine Land

The Google-Reddit partnership is a significant development that is reshaping online brand management. As a result, brands must now navigate this evolving digital landscape with foresight and adaptability to protect their online presence and ensure it thrives. For Techify, this represents both an opportunity and a challenge.

article thumbnail

How TD Bank connects customer experience with sound

Martech

When customer experience works, customers receive a consistent and seamless interaction with a business from touchpoint to touchpoint. TD Bank sees it as key to connecting with customers, colleagues and communities they serve. Two of the central components of the sonic identity are: the brand melody and the shorter “sonic logo.”

Customer 126
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Key Steps for Building Strong Brand/Customer Relationships

Digital Marketer

A strong brand-customer relationship is vital, as it drives customer loyalty and engagement. This article will explore the importance of your brand-customer relationship. We’ll explain how the four principles of brand management can help you build and maintain that relationship.

article thumbnail

How to analyze customer reviews for brand insights

Sprout Social

The only way to grow and stay ahead is a keen eye on what your customers are saying about their interests and pain points. In a world where star ratings can make or break a brand, review analysis is your north star. Review analysis guides you toward the things that strengthen and weaken your brand image. What is review analysis?

Branding 128
article thumbnail

Good morning: Finding you customers beneath all that data

Martech

Good morning, Marketer, may all your customers be loyal. You can never know your customer too well.” Get to know your customer better. Which reminds me of what a garbage bag brand manager told me: “Don’t overthink it. Constantine von Hoffman, Managing Editor.

article thumbnail

8 ways customers interact and engage with your brand on social

Sprout Social

Now, customers are shifting to social for praise, complaints and everything in between. Creating a social media interaction strategy is essential for long-term customer satisfaction. Most consumers expect brands and companies with a social media presence to interact with their customers in meaningful ways.

Branding 135
article thumbnail

Meta rolls out new and updated tools to improve brand safety controls

Search Engine Land

These tools make it easier for businesses to monitor brand impersonation, prevent scams, report intellectual property infringement, and block infringing content across Facebook and Instagram. Safeguarding reputation is table stakes for brands. Tools that make it easier for brands to protect their reputations are welcome additions.

Branding 115