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How to Create a SMarketing Service Level Agreement

Hubspot Marketing

At most companies, it can feel like marketing and sales are far from being on the same team. According to the 2017 State of Inbound report, fewer than half of marketers would describe their respective companies' Sales and Marketing teams as "generally aligned.". Data from the 2017 State of Inbound Report.

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Driving The First TOP100 Customer Marketing & Advocacy Strategists & Influencers

Base.ai

The industry’s first TOP25 & TOP100 celebrates the thinkers and the doers in Customer Marketing & Advocacy (CMA) “For the first time in the CMA space, we are recognizing the TOP25 Influencers and the TOP100 Strategists that are leading the way, driving visibility and value for our industry and their respective organizations as a whole.

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Customer Engagement: How Well Do You Know Your Audience?

Adobe Experience Cloud Blog

The results of our 2017 State of Engagement Report are in, and there’s good news and bad news. I’ll lead with the positive: 98% of marketers have customer engagement strategies. What that says is that our customers want to be engaged by brands in meaningful ways, and marketers have gotten the message.

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The Marketo Approach: 3 Ways to Invest in Your Customers Through Education

Adobe Experience Cloud Blog

And this is just the first of a number of enhancements planned for our program this year, so stay tuned for additional ways Marketo users (and aspiring users) can take their skillset to new levels in 2017! I’d love to hear about how it has benefitted your customers and your company. Are you running an education program?

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Building a center of excellence for CDPs in 2024

Martech

2017 was a watershed year where I witnessed firsthand a massive influx of new clients to the Lytics CDP during my time there running customer success. Fast forward from 2017 to 2024: GDPR, CCPA and a rapidly growing patchwork of state-determined policies influence data residency, accessibility and proper usage.

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3 Steps to Reduce Churn and Increase Revenue

Adobe Experience Cloud Blog

As frustrating as a high churn rate can be, there are ways that you can you improve customer retention, all the while identifying post-sale opportunities. More than salvaging customers who might be on the brink of leaving, customer marketing maximizes the opportunities you already have. Don’t take my word for it.

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Recognizing our Agency Partner Founding Members

Sprout Social

Digital Natives Group was also the winner of our 2017 Social Media Campaign of the Year and was named 2018 Partner of the Year award. SocialCompass boutique marketing agency that specializes in helping small- to medium-size businesses develop a successful digital marketing strategy. SocialCompass. Wednesday Seven.