3 actions to prepare for machine customers in service organizations
Martech
OCTOBER 25, 2022
By 2025, nearly 40% of customers will try using a digital assistant to interact with customer service on their behalf, according to a Gartner prediction. What’s more, CEOs and CIOs believe one-fifth of their total revenue could come from machine customers by 2030. Machine customers are proliferating. Get MarTech!
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