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Customer experience tools and strategies: 2025 Predictions

Martech

While these specific updates target government entities and healthcare providers, they set a precedent that other industries should take seriously, said Chad Sollis, CMO for web accessibility platform AudioEye. Postie is a platform for data-driven direct mail. Real-time translation will help reach global audiences.

Customer 125
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Executive Insights: A Marketing Transformation Conversation with CMO Advisor Kathleen Schaub

Marketing Insider Group

While in SAP Global Marketing we launched several thought leadership efforts, and one of the analyst partners I leveraged was IDC, and specifically their CMO Advisory Service. Kathleen recently retired from IDC after a long and distinguished career in marketing, including being a head of marketing and a CMO. Follow her @kathleenschaub.

Transform 110
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HBR and Marketo Team Up: The Marketing Org for the Digital Age

Adobe Experience Cloud Blog

That is why Marketo has teamed up with Harvard Business Review Analytic Services to try and figure out this multi-headed monster. Through our collaboration, Harvard Business Review Analytic Services has talked to some of the brightest minds across management organizations, academia, and some leading CMOs to help design an answer.

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Lessons in Marketing Leadership and Innovation

Adobe Experience Cloud Blog

I wasn’t surprised to hear how many CMOs say that thinking and acting like a business leader is one of the characteristics most integral to their success. There’s a key philosophical difference between a CMO and a VP of Marketing : the former is a business leader, the latter runs a marketing department. Getting intimate.

Transform 118
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Solving the Marketing Leadership Gap for Small Business (Marketing Leadership as a Service)

Duct Tape Marketing

Back in the day, it was all about print ads, direct mail, and word-of-mouthsimple but limited. Suddenly, small businesses had access to big opportunities, but it also got a lot more complicated with SEO, analytics, and content marketing to figure out. All it takes is the right strategy. Ready to see real results? Let's connect.

CMO 43
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A Social Media Budget Breakdown for Every Size of Business

Hootsuite

For instance, if a significant percentage of your sales come from the Internet, it may make sense for your brand to spend more on social media than print, broadcast, direct mail, or other marketing channels. Source: The CMO Survey. Analytics tools. Track your social media campaigns with tools like Hootsuite Analytics.

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17 Apps to Improve the B2B Customer Experience

Hubspot Marketing

Invest in brand marketing while optimizing your tech stack,” says Kipp Bodnar, CMO at HubSpot. Amplitude Amplitude is a data tool for digital products that helps users dig in deep with analytics. “We’re seeing the tension between short-term growth and long-term brand investment.

Customer 140