Martech

JANUARY 31, 2022

Back in the Stone Age… …marketers tried hard to figure out how often they could contact their customers, usually via e-mail. Email marketing can cause inbox fatigue.” As people have become flooded with marketing emails over the past few years, they become irritated and sometimes ignore inboxes altogether.

Transform 90

Transform B2C Law Customer loyalty 90

Customers.ai

NOVEMBER 14, 2023

By combining data from various touchpoints, it enables businesses to track customer journeys effectively, understand preferences, and optimize engagement strategies for improved conversions. By utilizing customers.ai’s website visitor tracking tool, businesses can gain real-time insights into customer interactions.

User-Generated 120

User-Generated Health B2C Analytics 120

Marketing Insider Group

DECEMBER 7, 2010

Michaels B2BMarketingInsider blog is dedicated to sharing the ideas, topics and marketing strategies that drive real results like sales, leads, and higher customer loyalty. Michael Brenner is the author of B2BMarketingInsider and serves as Director of Online and Social Media Marketing for SAP.

Telemarketing 78

Telemarketing Transform Inbound Marketing Customer loyalty 78

Neil Patel

AUGUST 6, 2021

Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey. The heart of customer retention lies in meeting or exceeding the expectations your customers have.

Customer 142

Customer eCommerce Customer loyalty Customer Journey 142

Marketing Insider Group

FEBRUARY 5, 2024

HubSpot) B2B bloggers spend on average 26% more time on each post compared to B2C bloggers. On24) 61% of companies employ webinars as a content marketing tactic. Content Marketing Institute) 73% of B2B webinar attendees typically convert to leads. WebinarCare) In the B2C sector, only 20%-40% of webinar attendees convert.

Digital Marketing 87

Digital Marketing Marketing Strategy Shoppers User-Generated 87

Customers.ai

JANUARY 3, 2024

Here are the key components that form the foundation of an effective CBM strategy: Personalization Data Analysis Customer Journey Mapping Segmentation and Targeting Multi-Channel Engagement Feedback and Continuous Improvement Let’s dig a bit further into each. What are the key components of contact-based marketing?

CRM 107

CRM Direct Mail Customer Journey Marketing 107

Use Insider

FEBRUARY 17, 2023

You can set the rules and fully automate the process with Insider’s Architect — a tool for creating individualized, cross-platform customer journeys via a simple drag-and-drop editor. These templates help you build personalized cross-channel customer journeys quickly, instead of having to start from scratch.

eCommerce 52

eCommerce Price B2C Customer Journey 52