Litmus

AUGUST 15, 2023

For example, if someone has browsed a certain item in your online store, you can make the most of your shopper data by using dynamic content to display the item in an email. Customers are 80% are more likely to make a purchase from brands that provide personalized experiences. Updated August 2023 by Abigail Sims.

Shoppers 90

Shoppers Millennials Customer loyalty CRM 90

Litmus

JUNE 17, 2022

Once you have customer details, the personalization and dynamic content possibilities are endless. There’s no use sending an email for smart men’s suits to a millennial looking for summer vacation looks. You can choose to display a stream of products from all categories, control the category manually, or even combine it with CRM data.

Millennials 86

Millennials Shoppers Customer loyalty CRM 86

Use Insider

AUGUST 11, 2022

One of the most interesting things about Singles Day marketing is that nearly 90% of the sales came from mobile shoppers. This presents marketers with a never-seen-before opportunity to implement mobile-first strategies that are complemented by smart cross-channel customer journeys. Most Singles Day shoppers are one-time buyers.

Shoppers 52

Shoppers Real Estate Customer loyalty Retail 52

Hootsuite

NOVEMBER 28, 2022

But even just a meh customer experience is detrimental to your success. What is the difference between CEM and CRM? Customer experience management (CEM) and customer relationship management (CRM) are different perspectives on the same relationship. Think of it like this: CRM looks at your sales funnel.

Management 123

Management Customer CRM Customer Journey 123

Use Insider

APRIL 17, 2023

From personalized email campaigns to customized product recommendations, personalization has become a vital aspect of modern marketing. 70% of millennials are frustrated with brands sending irrelevant emails. So how many of your potential customers are you losing by not investing in the right personalization software?

Customer loyalty 52

Customer loyalty Customer Acquisition Customer Journey Manufacturing 52

Use Insider

AUGUST 20, 2021

SmarterHQ’s study found that 70% of millennials are frustrated with brands sending irrelevant emails, and 72% of consumers say they only engage with personalized messaging. Upselling and cross-selling products are smart strategies to increase customer loyalty, sell to existing ones and boost average order value. Which source?

Direct Mail 52

Direct Mail Marketing Marketers Customer Journey 52