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Marketing in the age of the omnipresent consumer

Martech

Omnichannel marketing Omnichannel marketing refers to an integrated approach across all channels. It suits companies that want to provide a seamless customer experience and improve customer loyalty. This approach requires a unified customer database to ensure consistency across all touchpoints.

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A 6-point framework for maximizing influencer marketing ROI

Sprout Social

I spoke with Peter Kennedy, Founder and General Manager, Influencer Marketing for Tagger by Sprout Social, to discuss how leaders can measure and maximize their influencer marketing return on investment (ROI) at each customer journey stage. Each phase of the customer journey has different goals and KPIs.

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Where B2B brands win and lose on customer retention

Martech

Dig deeper: The B2B customer journey is set on a digital track A prerequisite for customer expansion Maximizing customer lifetime value (CLV) should be a priority for organizations looking to grow. It was a hard lesson for all of us, but stumbling out of the blocks cost us a client.

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20 B2B Marketing Strategies That Will Deliver Success In 2021

Marketing Insider Group

Develop Strategic Marketing Objectives. Identify a Senior Marketing Advocate. Develop and Invest in Marketing ROI Metrics. Create Content that Addresses Your Customer Journey. Acquire Digital Marketing and Technology Competencies. Have a Formal Marketing Plan. Build Relationships with IT and Finance.

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What is personalization at scale? (and how to achieve it)

Use Insider

That’s why it’s so important to utilize the full potential of today’s martech solution in terms of: AI and machine learning technologies , which can analyze vast amounts of data to automatically deliver relevant content and products (as we showed earlier), help you create campaigns and even optimize their performance.

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19 B2B Marketing Strategies That Are Still Important for 2019

Marketing Insider Group

Higher revenue B2B companies believe cultivating close relationships with other organizations within the business, such as IT and Finance, is absolutely needed to successfully drive their marketing strategies, measure performance and manage marketing spend. Create Content that Addresses Your Customer Journey.

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4 tips to maximize your ad spend and protect the customer experience

Martech

Consider how AI and machine learning can help you optimize your ads and landing pages to increase lift all while delivering a seamless ad-to-website brand experience to your customer. Protect the customer experience. Our world is always changing, and so are your customer’s needs and context.

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