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5 best CRMs for ecommerce businesses in 2025

Hubspot Marketing

Modern ecommerce businesses need powerful CRM systems that can handle complex customer journeys, integrate with multiple sales channels, and provide actionable insights to drive growth. Table of Contents What is a CRM for ecommerce? Here are the top solutions that have proven themselves with real ecommerce success stories.

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CRM data is messy, but it can clean itself up

Martech

Lately, there has been a fair number of headlines advocating for cleaner CRM data. It’s true that more flawless CRM data leads to successful personalization marketing. And while most would agree on why you should clean your CRM data, there are divergent views on the how. CRM data is and always will be messy.

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What is personalized marketing and how is it used today?

Martech

In this guide to personalized marketing, we’ll dive deep into personalization and its potential to increase customer engagement. We’ll cover: What is personalization? Examples of personalized marketing. Who uses personalization in marketing? How personalization can help marketers.

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Future of Automation: 9 Predictions to Look Out For in 2022

Hubspot Marketing

According to a 2021 LinkedIn report, 75% of sales professionals use technology — usually a CRM — to close more deals. As sales and marketing teams realize the potential of automation to tackle repetitive tasks, more of the top CRM tools are developing powerful automation features. Automation for Greater Personalization.

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How a smart email strategy helped Apple Rose Beauty thrive during the pandemic

Martech

She wanted a flexible, scalable email marketing system with built-in automation features. She chose ActiveCampaign, a marketing automation platform that includes email marketing and CRM capabilities. In the early days of growing her business, Alexander worked with an advisor and tried several CRM tools. “I’m

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The Ultimate List of Types of Marketing [40 and Counting]

Hubspot Marketing

Like many of the people who work in the industry, digital marketing was born in the 1990s. Back then, email was the age of most college graduates , AT&T launched the first banner ad , and the CRM industry was just starting to thrive. Affiliate Marketing. Personalized Marketing. Persuasive Marketing.

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Social media personalization: The opportunity and risks to consider

Sprout Social

Another 56% expect all offers to be personalized. To reach (and exceed) these high standards and make social media personalization a reality, you need a way to integrate customer data —including social data—in one place. A CRM or other customer data collection software is non-negotiable.

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