Remove Customer Journey Remove Customer loyalty Remove Marketing Mix
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5 essential priorities for marketers in 2025

Martech

Use these insights to refine your marketing mix and allocate resources effectively. Dig deeper: Unlocking the full customer journey with advanced marketing measurement models 3. Set benchmarks that align with the context whether by marketing channel, audience, device, or objective.

Transform 123
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3 ways to use predictive analytics to make better decisions 

Martech

Improved customer loyalty. To do this well, integrate predictive tools with digital experience platforms, customer data platforms and other tools that send communications to customers like CRMs. Dig deeper: Why you should add predictive modeling to your marketing mix 3. Higher conversion rates.

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5 suggestions for moving beyond MQL

Martech

Scoring customer interactions to determine engagement fitness is a classic practice. From the 1980’s Miller-Heiman sales methodology to today’s causal AI, companies have monitored signals to learn about customer journey progress. ” Dig deeper: Why causal AI is the answer for smarter marketing 4.

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How to use AI to discover the causes behind customer actions

Martech

But do they really know the causes behind why customers prefer one product or message over another? One way to find out is using AI to analyze more data from the entire customer journey, instead of depending on limited results from specific A/B tests. Read next: Marketing analytics: What it is and why marketers should care.

Customer 113
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Fashion Forward: Recession-proof CX to drive customer loyalty

Use Insider

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. Pre-size selection (using data from previous actions on the site to autofill a customer’s clothing sizes).

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The Future of B2B Marketing: It's Social

Marketing Insider Group

Michaels B2BMarketingInsider blog is dedicated to sharing the ideas, topics and marketing strategies that drive real results like sales, leads, and higher customer loyalty. Michael Brenner is the author of B2BMarketingInsider and serves as Director of Online and Social Media Marketing for SAP.

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Why are marketing budgets the first to be cut… and the last to be restored?

Litmus

While these tactics might address near-term business challenges, they create a wealth of long-term risks that threaten brand awareness, new customer acquisition, new product development, customer loyalty, and pipeline & revenue growth—the exact business mandates we have been entrusted to deliver for our organizations.