CXL

OCTOBER 11, 2022

Customers are keeping brands on their toes; according to PWC, one in three are willing to walk away from a brand after just one bad experience. This sends a clear message: if you want customers to reward you with loyalty, make them feel wanted along every step of the customer journey. How to measure customer retention.

eCommerce 92

eCommerce Customer loyalty User-Generated Price 92

Use Insider

SEPTEMBER 6, 2023

How to build, automate, and personalize campaigns at scale with Insider’s customer journey builder Chances are, you’ve already worked with some type of customer journey builder—whether it’s a cross-channel journey builder like Insider’s or a simpler one from your email marketing software, for example.

Customer Journey 52

Customer Journey Customer Shoppers Price 52

Customers.ai

DECEMBER 12, 2023

After all, technology changes fast, user expectations change fast, and those who don’t adapt, won’t succeed. Its user-friendly interface ensures beginners can swiftly set up and customize their digital storefronts while at the same time simplifying inventory management, order processing, and payment transactions.

eCommerce 120

eCommerce PR User-Generated Marketing 120

AWeber

DECEMBER 19, 2022

2022 was a good year for email, what with all the disruptions on social media platforms, the rise of AI-generated content, and ongoing improvements in email technologies like AMP for email. Here are the email marketing trends and technologies they think will matter most: Reduced dependence on social media.

Market Trends 132

Market Trends Email Marketing CMO Marketing 132

Use Insider

APRIL 23, 2024

The more targeted your efforts, the more customers will convert, resulting in a better utilization of your marketing spend. Better retention and customer lifetime value (CLTV): Behavioral segmentation lets you analyze users’ behaviors and helps you understand how to keep turning them into loyal customers.

Customer loyalty 52

Customer loyalty User-Generated Customer Journey Product 52

Marketing Insider Group

FEBRUARY 5, 2024

(Zippia) 82% of marketers report that AI significantly influences their content creation plans. Hubspot) 79% of companies have observed revenue growth in marketing and sales due to AI. Zippia) 76% of marketers using generative AI apply it for basic content creation and copywriting tasks.

Digital Marketing 87

Digital Marketing Marketing Strategy Shoppers User-Generated 87

Customers.ai

DECEMBER 12, 2023

After all, technology changes fast, user expectations change fast, and those who don’t adapt, won’t succeed. Its user-friendly interface ensures beginners can swiftly set up and customize their digital storefronts while at the same time simplifying inventory management, order processing, and payment transactions.

eCommerce 84

eCommerce PR User-Generated Marketing 84

AWeber

DECEMBER 19, 2022

2022 was a good year for email, what with all the disruptions on social media platforms, the rise of AI-generated content, and ongoing improvements in email technologies like AMP for email. Here are the email marketing trends and technologies they think will matter most: Reduced dependence on social media.

Market Trends 79

Market Trends Email Marketing CMO Marketing 79

Content Marketing Institute

NOVEMBER 27, 2018

Brands earn $38 for every $1 they invest in email marketing programs, according to Email Marketing ROI: The Factors That Lead to Better Returns, a research report published by Litmus. In other words, brands generate a 3,800% ROI on email marketing. Email opt-in (permission marketing).

Email Marketing 92

Email Marketing CRM Real Estate Shipping 92

Neil Patel

AUGUST 6, 2021

Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey. The heart of customer retention lies in meeting or exceeding the expectations your customers have.

Customer 142

Customer eCommerce Customer loyalty Customer Journey 142

CXL

OCTOBER 7, 2022

Customer acquisition cost (CAC) is how much your company must spend to get a new customer. This calculation goes beyond marketing costs and advertising dollars to include product costs, labor costs, shipping costs, and any other expenses that contribute to attracting and securing customers. Show your expertise.

Customer Acquisition 18

Customer Acquisition eCommerce Customer Real Estate 18

AWeber

APRIL 11, 2024

2 - Encourage user-generated content (UGC) campaigns Contests and giveaways that encourage UGC can quickly expose your business to hundreds of new audiences. Encouraging user-generated content with branded hashtags or photo challenges can also help to expand your reach and generate buzz for your brand.

Non-Profit 82

Non-Profit Branding Entertainment PR 82

Sprout Social

SEPTEMBER 2, 2021

Perhaps you’re looking to reach former or current customers. Either way, retailers need to create a social customer journey that encompasses all of the actions above versus only acquisition or attention. Social media for retail: How to create a compelling customer journey. The result?

Retail 97

Retail Customer Customer Journey Promotion 97

Unbounce

OCTOBER 24, 2023

A SaaS can sometimes offer a freemium or a free trial —that’s when you either have a free tier (which customers can use for no charge, but usually with fewer bells and whistles), or a specified amount of time (often 14- or 30-day trials) where users can test out the service to see if they like it before upgrading to the paid version.

Marketing Strategy 52

Marketing Strategy Product Marketing Marketers 52

Unbounce

OCTOBER 24, 2023

A SaaS can sometimes offer a freemium or a free trial —that’s when you either have a free tier (which customers can use for no charge, but usually with fewer bells and whistles), or a specified amount of time (often 14- or 30-day trials) where users can test out the service to see if they like it before upgrading to the paid version.

Marketing Strategy 52

Marketing Strategy Product Marketing Marketers 52

Use Insider

AUGUST 15, 2023

For most brands, this data is siloed off in disconnected systems , like customer relationship management systems (CRMs), email marketing software, SMS marketing tools, survey platforms, content management systems (CMSs), and so on. Write targeted push notification copy for customers who have a high discount affinity.

Customer 52

Customer User-Generated Customer Journey Analytics 52

CXL

JUNE 16, 2022

By recommending a product or service that can help further solve a problem, enhance the experience, or make customers feel more complete, Amazon encourages further spending. From this small addition to each page, Amazon generates over a third of sales on its platform. Cross-selling vs. upselling vs. down-selling.

User-Generated 107

User-Generated Real Estate Price Retail 107

Sprout Social

MARCH 27, 2023

Components of a social media campaign include: Organic posts Paid promotions Contests and giveaways Branded hashtags User-generated content Creator partnerships Social media campaigns are often part of an omnichannel strategy. Edutainment” content—social posts that entertain and educate—is perfect for this journey stage.

User-Generated 128

User-Generated Customer Journey Social Media Marketing Entertainment 128

Exposure Ninja

JULY 5, 2023

A content marketing strategy is simply a comprehensive plan outlining how your business will create, distribute, and promote content to attract, engage, and retain your target audience. A well-crafted content marketing strategy is the cornerstone of an effective B2B marketing campaign.

Marketing Strategy 52

Marketing Strategy Whitepaper Marketing Marketers 52