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2024 Predictions: Ecommerce and retail

Martech

Making every order option available for retail shoppers As is the case with customer experience , 2024 will find marketers leveraging AI to create a more robust ecommerce presence. The data will be connected, enabling brands to offer more ways for shoppers to discover and purchase, either digitally or in physical stores.

Retail 110
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How to reach younger consumers: 9 legacy brands adapting for new audiences

Sprout Social

Even the most well-known legacy brands need to adapt to attract audiences over the years. For any business to be successful long-term, they need to be able to evolve to meet the needs and expectations of the next generation. For example, a life insurance brand may want to appeal to both older and younger generations.

Gen Z 109
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Retail media: Why growth is moving off-site and in-store

SmartBrief - Marketing

In the ever-evolving landscape of retail media , three key opportunities stand out as transformative game-changers for brands and retailers. Leading brick-and-mortar retailers are focusing on enhancing the shopper experience with the growth of new and engaging in-store experiential marketing offerings.

Retail 52
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Announcing first-of-its-kind social commerce solution in Sprout Social

Sprout Social

Recent data tells us 78% of consumers will buy from a brand after a positive experience on social. Someone browsing on social had to navigate to a brand’s website or go to their store, adding another step and more friction in the buyer journey—and increasing the risk of losing that sale. Send us a note—we read every piece of feedback.

Gen Z 106
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Pinterest is experimenting a new premium video ad format

Search Engine Land

Pinterest users can then view the retailer’s product recommendations, search for additional items, add them to their shopping cart, and complete the purchase, just as they would if they visited Kohl’s website directly. Pinterest will probably select specific brands and creative types for this feature. How it works.

Gen Z 97
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How Social Commerce Is Reshaping Customer Experience

Hootsuite

The rise of social media and chat apps as sales and customer care channels is changing the way people buy from and interact with brands—and transforming the retail sector as we know it. The question is: will your brand be present 24-7 and be ready to capture these high-intent customers? What is social commerce?

Customer 129
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5 best TikTok marketing agencies in 2023

Sprout Social

Gen Z popularized TikTok, but the app has become a multi-generational channel where even senior influencers have entered the space. Byte/Dept worked with ASOS to create the British online fashion retailer’s first TikTok campaign. Fantastic Furniture is an Australian retailer that’s a favorite for furniture and bedding.

Gen Z 110