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7 best CRMs for retail businesses in 2025

Hubspot Marketing

Retail businesses face unique challenges in today's competitive marketplace. A Customer Relationship Management (CRM) system designed for retail can streamline these complex workflows, improve customer satisfaction, and drive revenue growth. Table of Contents What is a CRM for retail? Retail accounted for 23.5%

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Where are martech vendors finding their revenue? Let’s take a look

Martech

Can you think of a lot of companies that need a CRM or marketing automation platform today but don’t have one? Businesses are born, then they reach the point in their growth where they need a CRM. Free users are upgrading to starter products. If a customer is looking to save money, dropping the CRM platform is a drastic move.

CRM
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5 best CRMs for ecommerce businesses in 2025

Hubspot Marketing

Modern ecommerce businesses need powerful CRM systems that can handle complex customer journeys, integrate with multiple sales channels, and provide actionable insights to drive growth. Table of Contents What is a CRM for ecommerce? Here are the top solutions that have proven themselves with real ecommerce success stories.

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How to use ChatGPT to simulate martech tools and marketing strategy

Martech

It’s another compelling use case for maximizing the value of generative AI. A customer data platform (CDP) unifies customer data from various sources — think website interactions, CRM interactions and email engagement — in one platform. We will create fake user data. ChatGPT generated fake user data for my simulation.

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Top CRM Strategies to Improve Customer Retention in 2025

Marketing Insider Group

According to SimplicityDX, the average business spends $29 acquiring a new customer while a repeat customer generates $39, so customer loyalty is a massive moneymaker. Customer Relationship Management (CRM) systems automate part of the relationship-building process so businesses can build strong customer connections.

CRM
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Omnichannel Retail Software: Definition & Must-Know Benefits

Use Insider

The figure underscores how important it’s become for retailers to embrace an omnichannel approach. It also reveals that the rules of retail are being rewritten, especially within physical stores. Unify your touchpoints with Insider Watch our Interactive Demo What is an omnichannel retail software?

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How to use generative AI to reduce friction and convert car buyers

Martech

To address these barriers, we are testing a generative AI-powered pre-approval bot to help potential car buyers confidently navigate the loan process without the intimidation of sharing private information. To address these challenges, we are testing a generative AI pre-approval bot to overcome these objections and convert more customers.