The Marketing Operations Leader

MAY 7, 2025

This event is your chance to connect with industry peers, gain fresh insights, and elevate your career in Marketing Operations. Join top marketing ops leaders and speakers from companies such as NVIDIA, Miro, Clay, Adobe, Databox, UBER, and even more! It helps you evaluate how effectively marketing is turning investment into revenue.

Transform 130

Transform Customer Acquisition Customer Journey User-Generated 130

SocialPilot

DECEMBER 18, 2024

A small business review management tool that can launch review collection campaigns and automate review collection through smart email and SMS campaigns tailored to specific customer journeys. Marketing Amplification The tool should help businesses leverage positive reviews as a marketing resource to attract new customers.

Transform 98

Transform Management User-Generated Energy 98

Adobe Experience Cloud Blog

SEPTEMBER 7, 2020

But when it comes to aligning internal organizations in marketing and sales (and customer service), the struggle can pay off hugely. This is why digital transformation is not only critical for successful marketing and sales alignment, but it should in fact be a primary focus – then the alignment will come more easily.

Transform 174

Transform Thought Leadership Customer Journey Shipping 174

Martech

DECEMBER 16, 2024

The marketing world is rapidly changing, and staying ahead means focusing on what truly matters. Marketers must adopt proactive strategies as competition intensifies and the ad ecosystem becomes more complex. Dig deeper: How autonomous AI pipelines will transform marketing campaigns 2.

Transform 124

Transform Marketing Customer loyalty Marketers 124

Lynton Web

APRIL 16, 2025

Your membership software captures facility visits, but your marketing specialists remain in the dark without this crucial data. Connecting your operational systems with HubSpot's powerful CRM and marketing tools allows you to create a seamless, personalized experience that transforms casual visitors into loyal members.

Transform 59

Transform Communications Customer Journey Health 59

Martech

FEBRUARY 28, 2025

Most organizations use email marketing automation but does your campaign have the right triggers for your marketing funnel and customer journeys? Heres a blueprint to help you answer those questions whether you’re optimizing existing automated journeys or setting up your first triggered series.

Customer Journey 75

Customer Journey Customer Transform Price 75

Adobe Experience Cloud Blog

AUGUST 24, 2020

Last week’s Experience Makers Live virtual conference held by Adobe was packed with interesting and informative keynotes and breakout sessions on a variety of topics related to modern business and marketing and sales. We know that content is king, but why is it especially so important for a modern customer journey?

Customer Journey 174

Customer Journey Transform Customer Thought Leadership 174

Martech

MAY 8, 2025

” I hear this from marketing leaders constantly, followed by questions about middleware, APIs and data connectors. It’s staring us in the face from organizational charts, departmental KPIs and meeting structures where marketing, sales and IT leaders barely speak the same language. It’s an organizational one.

Transform 108

Transform CMO Retail Customer Journey 108

Martech

OCTOBER 15, 2024

The true foundation of marketing lies in building brands that create demand but also build trust. But hard-won trust gained through marketing efforts can be easily lost if your marketing doesn’t align with the reality of your service or product. With the right support, these customers can become excellent brand ambassadors.

Customer 126

Customer Transform Customer Journey Marketing 126

Martech

DECEMBER 13, 2021

Kim Davis, editorial director of MarTech, discussed updates to the Agile Marketing Manifesto with industry leaders at our MarTech conference. Many of these changes stemmed from developments at a recent virtual gathering of over 80 agile marketers from around the world. Image: Proposed values of agile marketing.

Transform 135

Transform Thought Leadership Marketing Marketers 135

Martech

NOVEMBER 20, 2024

Many companies divide marketing responsibilities across multiple specialists: graphic designers, social media managers, marketing operations managers, content marketers and email marketers, to name a few. Customers now expect brands to engage with them in ways that feel relevant, immediate and aligned with their needs.

Customer 130

Customer Transform Customer loyalty Marketing 130

Martech

APRIL 15, 2025

Your current marketing reports likely contain some compelling insights, but often, they are buried beneath vanity metrics and other charts and graphs that instead point to the obvious. The marketing analyst’s role is moving beyond reporting dashboards and explaining what has already happened. Processing.

Transform 128

Transform Customer Journey Analytics Marketing 128

Hubspot Marketing

SEPTEMBER 24, 2024

Because first and foremost, go-to-market professionals are asking themselves a simpler question: how do I drive growth? So it’s worth understanding why it’s been so tough , what has changed in the customer journey , and answer the question: where do we grow from here? And soon, they’ll be using it for transformation.

Transform 110

Transform Customer Journey User-Generated Customer 110

Martech

JANUARY 30, 2024

Frictionless customer journeys The ease with which individuals can navigate through any and all interactions with the brand certainly sets the tone for the customer experience. AI plays a pivotal role in streamlining customer journeys by automating processes, predicting user behavior and personalizing interactions.

Transform 142

Transform Customer Customer Journey User-Generated 142

Martech

SEPTEMBER 18, 2024

As CMOs, we’re constantly trying to balance driving growth with the fact that marketing is often seen as a cost center. What if marketing were viewed as a revenue driver instead of a budget drain? One of the most effective ways to shift this perception is by using customer experience.

Transform 117

Transform Customer loyalty Customer Journey Marketing 117

Search Engine Land

JULY 25, 2024

It doesn’t take a lot of sentences to cover the number of disruptions in search marketing in the season (or era?) To help with the topic, I recently published my first book, “ The Digital Marketing Success Plan.” Or, programmatic display is required to support the customer journey in a hidden way you don’t realize.

Digital Marketing 110

Digital Marketing Marketing Plan Transform Marketing 110

Martech

NOVEMBER 4, 2024

Here, we’ll explore actionable strategies to help marketers stay agile and thrive in the fast-changing DTC market. Where to begin Digital commerce offers a treasure trove of retail marketing data waiting to be harnessed and activated correctly. Understand your data collection process Start with examining your current ecosystem.

Transform 122

Transform Retail Manufacturing eCommerce 122

Buffer Marketing

JANUARY 7, 2025

Artificial intelligence is transforming digital marketing by empowering us to do our best work. The right AI marketing tools will help you automate repetitive tasks, make data-driven decisions, and unblock your creativity. The shift to AI-powered marketing has been dramatic.

Price 119

Price Thought Leadership Transform User-Generated 119

Martech

JUNE 4, 2024

So, how do marketing leaders make the case for expensive new tools while being pressured to produce profitable growth? This is occurring at the moment that generative AI arrives, promising to boost marketer productivity. This is occurring at the moment that generative AI arrives, promising to boost marketer productivity.

Transform 126

Transform Customer Journey Marketing Marketers 126

Martech

DECEMBER 16, 2024

As marketers, weve put a lot of work into fooling ourselves. We spend millions creating a marketing mix based on assumptions crafting buyer personas and guessing at customer problems. We create content we assume will resonate, placing it where we believe customers hang out to grab their attention. But its all a lie.

Marketing Strategy 107

Marketing Strategy Customer Transform Marketing Mix 107

Search Engine Land

AUGUST 29, 2024

AI is transforming how businesses approach their digital marketing budgeting and forecasting processes. This approach enables customized strategies that align with specific business goals and can be adjusted based on organizational needs and channels. AI is a key driver for transformation. Processing.

Digital Marketing 85

Digital Marketing Transform Key Performance Indicator Customer Journey 85

Martech

SEPTEMBER 11, 2023

Organizations that want happier customers should look holistically at the entire customer journey. Marketers need the big picture when it comes to customer experiences. Here are three big payoffs for organizations that decide to embrace a journey-centric approach. asked de Quintanilha.

Customer Journey 142

Customer Journey Transform Customer Food 142

Martech

MAY 14, 2025

As digital transformation reshapes marketing, generative AI is redefining how brands create content, engage customers and scale operations. GenAI’s capabilities including its role as a consumer connection channel give marketers a better understanding of the customer journey, enabling a more personalized approach.

Transform 98

Transform Real Estate Customer Journey SEO 98

Sprout Social

SEPTEMBER 19, 2024

The world of social media influencers has transformed significantly in recent years. Influencer marketing is no longer a novelty—it’s a critical component of advertising strategies. In this guide, we’ll explore what influencer marketing key performance indicators (KPIs) are and why they matter.

Influencer Marketing 128

Influencer Marketing Key Performance Indicator Transform Marketing 128

Martech

OCTOBER 24, 2023

AtData’s email address intelligence does more than just collect and interpret email data— it provides marketers with a holistic perspective on their consumers’ digital patterns. Businesses can leverage these insights to segment lists more effectively, create tailored omnichannel campaigns and optimize the customer journey.

Transform 126

Transform Customer Journey Analytics Digital Marketing 126

Martech

SEPTEMBER 23, 2024

But all the news makes it easy to lose track of what’s most important for marketers. Three announcements in particular gave marketers a glimpse of what Salesforce sees as the future of marketing on its platform. Agentforce for Marketing is the aptly named offering for marketers.

Transform 106

Transform Marketing Marketers Health 106

Sprout Social

JUNE 26, 2023

Creates a consistent brand experience: An integrated customer experience provides a consistent brand experience for users across every touchpoint, whether chatting with a customer support agent over the phone or visiting a physical store. This is where businesses must leverage advanced technology.

Customer Journey 144

Customer Journey Customer Transform Retail 144

Sprout Social

SEPTEMBER 23, 2024

Marketers: AI isn’t necessarily coming to replace you. But if you want to be the most skilled and well-equipped marketer in your field, you need to stay ahead of the curve with a strong command of how to use AI within your function. That’s the AI-powered culture we’re building at Sprout Social. trillion annually. trillion annually.

Transform 85

Transform Marketing Marketers Energy 85

Martech

OCTOBER 2, 2024

In the era of big data, businesses have recognized the value of collecting vast amounts of information about their customers, operations and market trends. But, many still struggle to transform this data into actionable insights. Anticipating customer behavior to drive personalization.

Analytics 94

Analytics Transform Customer Acquisition Customer loyalty 94

Martech

DECEMBER 28, 2022

Marketers know you can’t have marketing technology without experimentation. There has to be a clearly defined use case, and that involves customers. Is there a marketing use case for ChatGPT? How will bots help marketers in the year to come? MarTech’s predictions for 2023 continue below.

Transform 124

Transform eCommerce Shoppers Retail 124

Martech

MAY 21, 2025

Google Marketing Live 2025 was no surprise all about AI. Heres a recap of everything that matters from Google Marketing Live 2025. which means businesses can connect with potential customers much earlier in their search journey. The event made it clear that AI isnt just an assistant anymore.

Transform 88

Transform Analytics Marketing Marketers 88

Martech

DECEMBER 18, 2023

I am the first generative AI chatbot for marketing technology professionals. Prompt Tell me why advisory and consulting is necessary for CX transformation programs. Answer Advisory and consulting services play a crucial role in customer experience (CX) transformation programs for several reasons: 1.

Transform 111

Transform Customer eCommerce Key Performance Indicator 111

Martech

OCTOBER 11, 2021

Data analysis goes hand in hand with customer experience in the modern marketing landscape. Marketers should examine audience data from each touchpoint in the sales cycle, a process professionals call “customer journey analytics.” What is customer journey analytics?

Customer Journey 137

Customer Journey Analytics Customer Marketing 137

Martech

MAY 15, 2025

Marketing operations (MOps) has evolved far beyond its early role of managing spreadsheets, technical integrations and last-minute fire drills. As enterprises double down on marketing technology, big data and artificial intelligence, MOps is now a strategic function of marketing. Email: Business email address Sign me up!

Transform 88

Transform Customer Journey Marketing Marketers 88

Martech

APRIL 16, 2024

With the right content marketing strategy, you can engage your audience at every stage of their journey. Customer journey basics First things first, let’s unpack the customer journey. Imagine it as a roadmap, with your customer at the wheel and your content the signposts guiding them.

Customer Journey 130

Customer Journey Customer Energy Transform 130

Martech

NOVEMBER 13, 2023

Creating a great customer experience is a top priority for most brands because customers value the entire journey, not just the products or services they purchase. In this series, we looked at the collaborative aspects of customer journey operations and what successful governance looks like.

Customer Journey 124

Customer Journey Customer Transform Place 124