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Mapping the customer journey for SEO and marketing success

Search Engine Land

Before embarking on a shopping journey, customers often find themselves in a state of awareness where a specific need or desire has sprouted in their minds. During the purchasing decision process, a customer navigates a rich landscape of exploration and contemplation.

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B2B SaaS SEO: Mapping your keywords to the customer journey

Search Engine Land

This article builds on my previous one, emphasizing the importance of aligning SEO with the customer journey , specifically for companies that provide software as a service (SaaS) that market to other businesses (B2B). Understanding SEO and content for a smooth customer journey 1.

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Using AI to improve customer experience and customer journey orchestration

Martech

Customer-centric messaging and experiences require smart responses managed by AI. If customers aren’t receiving relevant emails or other communications, they’ll simply opt out. The risk is that many customers within these segments will find the messaging irrelevant and get turned off to the brand.

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Email Marketing Audit — The Complete Guide

Hubspot Marketing

Increased open rates, click-throughs, and sales: If you want these results, running an email marketing audit can help you get there. That’s why I've teamed up with six email marketing experts to help you create an audit of your own. Together, we cover: What is an email marketing audit?

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Enhance Your Customer Journey in 4 Steps

Adobe Experience Cloud Blog

Many marketers mistakenly use the same messaging approach for all of their leads and traffic, regardless of where the customer may be in their journey. Failing to account for your customer’s mindset in your communications can be one of the main factors that drag down your conversion rate.

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Exploring The Power Of An Inbound Email Marketing Strategy

Six & Flow

Creating an inbound email marketing strategy means crafting campaigns that align with the customer's journey and interests. It's about moving away from intrusive, broadcast-style emails and towards more personalised, permission-based communications.

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How an email marketing funnel works from prospect to loyal customer

AWeber

But if you don’t have a start-to-finish plan for connecting with your prospects at every stage of their customer journey, you’re wasting your time. It’s called the marketing funnel. What is the Marketing Funnel? What is the Marketing Funnel? After a person becomes a paying customer, your job is done.