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Beyond CRM Adoption: How to Leverage Process Optimization to Achieve Organization-Wide CRM Utilization

MarketingOps

The Problem with CRM Adoption If your company has invested in a Contact Relationship Management (CRM) tool whether its Marketo, Salesforce, HubSpot, or Zoho then by definition it has adopted that CRM. But that doesnt mean your organization has achieved utilization, which is the most important milestone in CRM implementation.

CRM 130
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16 marketing automation platforms your organization should consider

Martech

With martech budgets under greater scrutiny in the current environment, marketing leaders are expected to be able to demonstrate ROI for any new technology investment. Below you will find a list of 16 notable marketing automation vendors that we profiled in recent MarTech Intelligence Reports on B2B marketing automation platforms.

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What is CRM and how does it support marketing?

Martech

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. And because 91% of businesses with more than 11 employees use a CRM, marketers would be wise to learn about all they have to offer. We’ll cover: The benefits of CRM. Types of CRM systems available.

CRM 98
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The Trends Shaping the State of Email in 2021: Webinar Recap + Q&A

Litmus

We invited Helen Lillard and Cristal Foster, two of our friends from Oracle, to talk through just that in our Trends Shaping the State of Email in 2021 webinar. The key here is to identify those sources that are bringing in the bad data such as CRM, form submissions, third-party sources, etc. Don’t worry.

Law 122
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Replacement Survey: The top 5 solutions replaced

Martech

Mission-critical components of the martech stack were among the most replaced by marketing organizations over the last year. MA and CRM lead the pack. SEO tools, easier to switch than MA or CRM, jumped to the third spot in 2022, with 23% saying they replaced these technologies compared to 16% in 2021. Why we care.

CRM 102
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What is marketing automation and how can it help B2B marketers?

Martech

What factors are driving marketing automation platform use, and what capabilities do MAPs provide for B2B marketers? Our new report, “ B2B Marketing Automation Platforms: A Marketer’s Guide ” is now available for free download. Native CRM integration. In your inbox.

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How work management tools are connecting marketing teams and processes

Martech

Roughly 17% of businesses in the survey replaced them this year, up from 15% in 2021. From project management to marketer-centric work management. Because marketers execute a wide range of projects that need to cover an increasing number of marketing channels, vendors are creating market-centric systems.