Vertical Response

OCTOBER 6, 2024

Building anticipation through pre-Black Friday email campaigns using teaser emails and early access promotions can significantly boost customer excitement and sales. Post-Black Friday, leveraging follow-up emails and thank you messages helps maintain engagement and encourage repeat purchases, enhancing long-term customer loyalty.

Email Marketing 105

Email Marketing Marketing Strategy Shoppers Marketing 105

Hootsuite

MAY 20, 2021

More than 60% of all customer service engagements will be delivered via digital and self-serve channels (like social messaging, chat apps, and live chat) by 2023, according to Gartner. Create ‘wow’ moments that boost customer loyalty and retention.

Key Performance Indicator 145

Key Performance Indicator Transform Customer loyalty CRM 145

Sprout Social

JANUARY 24, 2024

Influencer- brand collaborations can take many different forms, but our Q3 2023 Pulse Survey of 307 social marketers in the United States reflects some interesting trends. According to The 2023 Sprout Social Index™ , authentic, non-promotional content is the number one type of content consumers don’t see enough of from brands on social.

Branding 132

Branding Key Performance Indicator Influencer Marketing Affiliate Marketing 132

Hootsuite

JUNE 16, 2021

Brands with unhappy customers don’t last long. Your customers’ perceptions of your company affect everything from brand reputation and customer loyalty to your bottom line. That’s why measuring and reporting on customer satisfaction (CSAT) is a must. If they’re happy, do more of what’s making them feel that way.

Key Performance Indicator 130

Key Performance Indicator Customer loyalty Health CRM 130

Sprout Social

MARCH 9, 2023

These audiences commonly include customers, prospects, employees and investors. An effective communications strategy helps brands deliver on a compelling narrative that captures and deepens customer loyalty. They also give out awards to the top-performing employees and partners. Some companies, like QAD Inc.,

Communications 129

Communications PR Key Performance Indicator Thought Leadership 129

Sprout Social

AUGUST 15, 2023

is ranked #2 on the Fortune Best Workplaces in Chicago™ 2023 SM List”, NER identifies and categorizes Sprout Social as a business, Fortune Best Workplaces as an award category, Chicago as a location in the US and 2023 as a calendar year. For example, in the sentence “Sprout Social, Inc. What are the business benefits of NER?

Branding 98

Branding Key Performance Indicator Transform Health 98

Hubspot Marketing

JULY 28, 2023

Or enhance customer loyalty? These are known as key performance indicators (KPIs). Before you can build a marketing strategy, you first need to set clear goals. What does your business want to accomplish? Are you aiming to increase brand awareness? Generate leads?

Price 98

Price Marketing Mix Key Performance Indicator User-Generated 98