Martech

MAY 24, 2023

Email marketing is a fundamental element of marketers’ toolkits. New Gartner research shows it as the most effective channel across multiple stages of the buying journey, from demand generation to driving conversions and customer loyalty. Instead, marketers need to send better emails.

Email Marketing 107

Email Marketing Customer loyalty B2C Marketing 107

Marketing Insider Group

APRIL 11, 2023

Before you succumb to the hype and hire a social media intern or go all out with paid search ads, you need to consider digital marketing services. There’s no better way to optimize your website than to work with digital marketing experts. Why Spend Your Budget on Digital Marketing Services?

Digital Marketing 128

Digital Marketing Whitepaper Copywriting Real Estate 128

Litmus

SEPTEMBER 19, 2022

This piece originally appeared in Customer Think. The email marketing tide has turned. B2B and B2C customers don’t just think personalized content would be nice — they expect it. It’s clear personalization is incredibly effective for increasing customer loyalty and driving repeat engagement over time.

Customer 96

Customer Customer loyalty CRM Shoppers 96

Martech

MARCH 28, 2022

Among B2C sectors, financial services (60%) and consumer electronics (53%) got the most desktop traffic. Get the daily newsletter digital marketers rely on. Because they don’t attract new users, they need to focused on rewarding customer loyalty. Beauty (74%) and pharmaceutical (73%) were close behind.

Pharmaceutical 98

Pharmaceutical Customer loyalty B2C User-Generated 98

Litmus

MARCH 10, 2022

And with new privacy measures in place, marketers are forced to tap into zero- and first-party data , and extract qualitative insights from channels where customers can be kept honest — like email. To put it simply, email is the most important channel in today’s marketing playbook. How will this impact retail marketers?

Retail 81

Retail Market Trends Email Marketing Customer loyalty 81

Marketing Insider Group

FEBRUARY 27, 2023

Let’s face it – at some point, every business can benefit from enrolling team members in a marketing workshop. Whether your content strategy could use a refresh or your marketing strategy needs an overhaul, structured advice from outside experts can turn your current marketing efforts into a money-making master plan.

Thought Leadership 99

Thought Leadership Marketing Marketers Marketing Strategy 99

Base.ai

APRIL 18, 2022

If you’re having trouble finding someone with “Customer Marketing Manager” as their previous job title, try looking for the following: Loyalty Manager Often found in the B2C world, Loyalty Managers are responsible for cross-functional collaboration, customer satisfaction, and building and rewarding customer loyalty.

Customer Marketing 52

Customer Marketing Management Customer Customer loyalty 52

Martech

APRIL 11, 2022

Proactive customer service is generally very popular with consumers, one study by InContact found it had an 87% approval rate. This makes it very popular among marketers, who find it useful for increasing sales and reducing customer churn. A separate Gartner survey found that this can increase customer loyalty by as much as 9%.

Customer 100

Customer Customer loyalty B2C CRM 100

Martech

NOVEMBER 29, 2022

Fifty-six percent of media buyers at brands and agencies are investing in metaverse advertising and marketing initiatives or considering it, the IAB reported in their recent 2023 outlook survey. Those surveyed said they were investing in a metaverse presence to boost brand awareness and perception, and to reach customers where they are.

Customer loyalty 114

Customer loyalty eCommerce Advertising Advertisers 114

Duct Tape Marketing

OCTOBER 11, 2023

Shattering The Mold: Unleashing the Creator Economy in B2B Marketing written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with Christie Horsman In this episode of the Duct Tape Marketing Podcast , I interviewed Christie Horsman, who brings a decade of expertise in both B2B and B2C marketing within the SaaS arena.

B2C 79

B2C Education Marketing Marketers 79

Search Engine Land

SEPTEMBER 14, 2023

On the other hand, they are much more likely to bring you even more business – superfans often become walking marketing campaigns for things they like, spreading word of mouth as much as their connections allow them. Most businesses don’t really think about their customers (let alone their superfans) as a marketing channel.

Branding 137

Branding Marketing Marketers Communications 137

Litmus

APRIL 15, 2022

AMP for email has continued to improve functionality, providing email marketers with a slew of personalization and interactivity capabilities — adding loads of features to the inbox. AMP for email allows marketers to send surveys and collect data , too. For example, now customers can take a survey directly from an email.

Place 72

Place Retail User-Generated Customer loyalty 72

Martech

JANUARY 31, 2022

Preference centers are emerging as a way for digital marketers to stay in touch with their customers without displeasing them. Customers will enter this bargain so long as you promise to respect their wishes and keep their data private. Email marketing can cause inbox fatigue.” Email marketing can cause inbox fatigue.”

Transform 98

Transform B2C Law Customer loyalty 98

Set Up

SEPTEMBER 26, 2023

The Setup Women in Marketing series highlights the thoughts and advice of prominent marketing brand and agency leaders in companies such as Aflac, Mizuno, Great Clips, Lionsgate, Blackbaud, and Regal Cinemas. The takeaways from these blogs are not only informative, but incredibly insightful for any marketer on their career path.

Market Trends 59

Market Trends Health Transform Marketing 59

Adobe Experience Cloud Blog

JULY 26, 2013

Author: Mike Stocker Two weeks ago it was my birthday and along with the fun of getting cupcakes from my colleagues and drinks after work, one thing that struck me was the level of birthday wishes from a number of unexpected places via digital marketing channels. Customized Online Messaging. Customized Email Marketing.

B2C 134

B2C Thought Leadership Customer loyalty Marketing 134

Marketing Insider Group

DECEMBER 29, 2020

Marketers have been forced into survival mode to keep their businesses afloat. However, we know that COVID-19 has forced the world to make significant shifts in business and marketing. Digital has become the supreme leader in the marketing world. It now accounts for about 80% of all marketing channel budgets.

Market Trends 145

Market Trends Digital Marketing Marketing Marketers 145

Customers.ai

NOVEMBER 14, 2023

In this fast-paced digital world we live in, understanding who your website visitors are is crucial to making smart marketing decisions and driving revenue. Website visitor identification is a total game changer in the marketing space and it is an absolute must as paid ads become less and less effective.

User-Generated 120

User-Generated Health B2C Analytics 120

Marketing Insider Group

MAY 4, 2020

Content marketing and the technology industry are a natural fit for each other. Tech companies can take advantage of a blog writing service to educate their customers, who will naturally be searching online for information about complex topics. But content marketing in the tech industry can also be quite competitive.

Customer loyalty 134

Customer loyalty B2C Education Content Marketing 134

Martech

MAY 19, 2022

Half of all US customers say loyalty programs don’t offer much value, according to a report from digital insights firm Incisiv and Punchh, a customer loyalty services provider. This is a real problem, given the huge impact these programs have on customer retention, satisfaction and brand advocacy.

Shoppers 108

Shoppers Customer loyalty Retail Customer 108

Adobe Experience Cloud Blog

SEPTEMBER 9, 2015

Digital advertising allows marketers and advertisers to reach and appeal to their core audiences in new ways and with more precision. Digital advertising is a marketing tactic that leverages the internet and its properties to deliver promotional ads to consumers on various channels. Marketers Have Greater Targeting Capabilities.

Advertising 134

Advertising Advertisers Thought Leadership Customer loyalty 134

Duct Tape Marketing

MAY 2, 2017

The Biggest Marketing Challenges for Small Businesses written by John Jantsch read more at Duct Tape Marketing. I’ve written about marketing for small business for years and spend enough time with business owners that some might consider me an expert on the topic. Email marketing. Social media marketing.

Non-Profit 62

Non-Profit Customer loyalty B2C Marketing 62

Marketing Insider Group

MAY 18, 2010

To help out my fellow B2B marketers, here is a list of 7 common mistakes that B2B marketers make when jumping feet first into social media marketing. Using social media as a direct response vehicle - The reason for much of the success from B2C marketers is that the majority of their products are impulse purchases (i.e.

Social Media Marketing 76

Social Media Marketing B2C Telemarketing Whitepaper 76

Exposure Ninja

NOVEMBER 3, 2023

We marketers all have the goal of generating leads for the business we work for. Is your digital marketing underperforming ? Get free actionable marketing advice Request a review and our award-winning team will send you a 15-minute video audit of your website and marketing.

Thought Leadership 52

Thought Leadership Whitepaper Customer Journey Digital Marketing 52

Rock Content

NOVEMBER 23, 2020

Digital Marketing and sales are usually focused on promoting a brand or product so that it organically attracts leads and creates sales opportunities. That is why B2B selling requires a completely different approach from B2C. There is a lot of money invested in those products, and customers want to be sure the return is worth it.

B2C 64

B2C Price Customer loyalty CRM 64

Bannerflow

SEPTEMBER 26, 2022

An effective social media strategy can further develop customer loyalty, provide agility, and meet your wider business goals. What are the challenges of social media marketing? For many businesses, social media is a vital and lucrative pillar of their marketing and communications strategy. The answer is simple: both.

Transform 52

Transform User-Generated Customer loyalty B2C 52

Marketing Insider Group

OCTOBER 26, 2010

As a marketing professional, I am not proud of our reputation as SPAM-ers. It seems as if the lower our outbound marketing response rates get, the greater the number of emails, phone calls, pop-up ads and other interruptions we throw at our weary populace. First is “ Marketing Can Do Better &# by Umair Haque.

Outbound Marketing 73

Outbound Marketing Telemarketing Customer loyalty B2C 73

Martech

AUGUST 30, 2022

The disruptions brought about by the COVID-19 pandemic have resulted in businesses renewing their appreciation for existing customers, as well as customer journey orchestration (CJO) tools that help guide and enhance the journey. Yet, few marketers are successfully satisfying customers in all phases of their relationship.

Customer Journey 106

Customer Journey Customer Retail Customer loyalty 106

Neil Patel

OCTOBER 5, 2020

The power of social media as a marketing and advertising channel is hard to deny. This boosts customer loyalty and makes people feel more of an affinity with your brand. 2 Viral Nation — Best for Influencer-Driven Marketing. Viral Nation is best-in-class for influencer marketing campaigns. Create a Community.

Real Estate 145

Real Estate Communications Advertising Advertisers 145

Marketing Insider Group

DECEMBER 21, 2010

Skip to content Home About Michael Brenner Appearances B2B Marketing Insider Michael Brenner's Blog on B2B Marketing Content Marketing Demand Generation Mobile Sales Alignment Search Marketing Social Media Strategy December 21, 2010 4 Subscribe Augmented Reality For B2B Marketing in 2011?

Telemarketing 81

Telemarketing Customer loyalty User-Generated Marketing 81

Martech

DECEMBER 28, 2022

Marketers know you can’t have marketing technology without experimentation. There has to be a clearly defined use case, and that involves customers. Is there a marketing use case for ChatGPT? How will bots help marketers in the year to come? MarTech’s predictions for 2023 continue below.

Transform 116

Transform eCommerce Shoppers Retail 116

Marketing Insider Group

OCTOBER 5, 2010

You can review both How To Align Marketing With Sales and Marketing Leads: Quality Vs. Quantity for more detail on the emerging need for marketing to drive real sales and to quantify efforts. Late last week, I responded to a post by my new friend Adam Needles, VP Marketing of Left Brain Marketing.

New Markets 75

New Markets Telemarketing Inbound Marketing Customer loyalty 75

Martech

OCTOBER 5, 2023

With more delivery and pickup, customer loyalty is waning. Because all of those components together make the data more marketable and more effective. And with the current economic situation, consumers are deal-seeking. What’s on promotion, what do I have a coupon for? Data in itself isn’t valuable, it’s how the data is refined.

Retail 115

Retail Customer Shoppers eCommerce 115

Marketing Insider Group

NOVEMBER 24, 2010

Skip to content Home About Michael Brenner Appearances B2B Marketing Insider Michael Brenner's Blog on B2B Marketing Content Marketing Demand Generation Mobile Sales Alignment Search Marketing Social Media Strategy November 24, 2010 Subscribe A B2B Marketing Manifesto? required) to prove it.

Telemarketing 73

Telemarketing eBook Inbound Marketing Customer loyalty 73

Adobe Experience Cloud Blog

JUNE 21, 2019

In some fascinating ways, B2B and B2C marketing teams are similar to positions on a soccer field. Their marketing teams have different roles and responsibilities, but often intertwine their efforts, all while using similar skills and technologies. Both types of customers have changing needs and expectations.

B2C 133

B2C Customer Journey Customer loyalty Thought Leadership 133

Marketing Insider Group

DECEMBER 1, 2010

I wish I knew all the secrets so I could transform the world of B2B Marketing forever with a tell-all book. What I do know is that B2B Marketers have a ton of options today. In this post, I will offer a preview of the thoughts I will deliver during the Focus Interactive Summit on Progressive B2B Marketing. It used to be so easy.

Transform 77

Transform Whitepaper Telemarketing Customer loyalty 77

Marketing Insider Group

DECEMBER 7, 2010

I’ve already published my B2B Marketing predictions for 2011 and while I think I captured a good mix of new and traditional issues, I realized that one thing was missing: a common theme. And so this led me to the conclusion that the broader future of B2B Marketing is Social! This got me to thinking.

Telemarketing 78

Telemarketing Transform Inbound Marketing Customer loyalty 78

Marketing Insider Group

SEPTEMBER 2, 2010

Now I’m not sure most B2B marketers truly consider lead generation as their primary focus but I do agree that we B2B Marketers spend considerable amounts of time and money on tracking and measuring lead generation metrics. Related Posts: Why am I in Marketing? This one has a puzzling contradiction (see #3).

Telemarketing 63

Telemarketing Inbound Marketing Customer loyalty Marketing Mix 63